We are looking for someone to provide administrative support to the Executive Director of Marketing and Senior Housing for our independent living apartments at Luther Park Community.  This is a full-time position from 8am-4:30pm Monday through Friday. This individual will serve as the first point of contact for residents, families and employees. Independent judgment is required to plan, prioritize and organize a diversified workload.

ESSENTIAL FUNCTIONS:

Administrative Support

• Perform customer service functions by assisting residents and family members and directing them to the appropriate person.
• Answer phones and direct calls to the appropriate person.
• Provide administrative support to Executive Director of Marketing and Senior Housing.
• Assist with census development by conducting and scheduling tours and assembling admission packets with current information.
• Enter new tenant information into PCC, run reports and update as needed. 
• Maintain resident roster and provide occupancy reports.
• Monitor doors and video cameras and report any concerns to the director.
• Keep “information board” current
• Order office supplies as needed.
• Distribute mail/packages/notifications to tenants doors.
• Maintain calendar of tenant appointments and coordinate transportation when needed.
• Assist with staff meetings, community events, independent living week etc.
• Manage booking of guest apartment rentals and community room.
• Update Emergency Preparedness binders monthly.

Accounting

• Assist with distribution of tenant invoices.
• Enter payment in PCC/Accounting System.
• Manage collection of past-due accounts. 
• Assist with deposits and accounting of revenue from resident payments.
• Process resident departures from facility within 30 days.
• Assist with Section 8 move ins and payments.
• Process invoices for accounts payable.
• Collect guest and resident dining forms and send to finance department for processing.

Marketing 

·        Manage marketing efforts for the Independent Living buildings.

·        Take photos, create appropriate content for social media and other marketing materials.

·         Work with Executive Director of Senior Housing& Marketing to develop and implement marketing strategies to maintain strong occupancy.

Other Responsibilities

·         Comply with Luther Park Community policies and procedures.

·   ·    Coordinate social events.

·         Coordinate monthly meetings.

QUALIFICATIONS:

High school diploma or GED required.

Minimum of one year of administrative and/or billing experience.

Strong attention to detail and math skills required.

Ability to work independently and as a team.

High level of proficiency with computer programs including but not limited to Outlook, Word, Excel and PointClickCare.

Excellent written and verbal communication skills.

Ability to build effective relationships with people of all backgrounds.

Highly organized.

Must be able to pass a background check and pre-employment physical and drug screen.

We offer a great total compensation package including:

Competitive Salaries

Medical, Dental and Vision Insurance

Company paid Life Insurance

Company paid Log Term Disability

Voluntary Short-term disability, Hospital Indemnity, Critical Illness and Accident Insurance

401k Retirement Plan with 4% company match

PTO plus three extra days for birthday, work anniversary and floating holiday

Referral Bonuses

Discount Meals

Continuous Training and Education as well as Tuition Assistance

**Luther Park Community is an Equal Opportunity Employer**