Essential Functions
Perform Reception Duties Provide high-quality customer service by greeting and directing visitors, answering and routing telephone calls, responding to routine inquiries, relaying messages as appropriate, and maintaining a professional front desk presence. Provide information regarding Adult Education programs and services, including ABE , GED® test prep, ESL , registrations, College services, procedures, resources, events, and other Continuing Education offerings. Support day-to-day Adult Education operations through data entry, report preparation, records maintenance, and related administrative assistance. Operate and Maintain Office Equipment Operate personal computers, multi-line telephone equipment with voicemail, calculators, and copy/scanner equipment in support of office and program operations. Provide routine assistance to staff, students, and customers with technology-related needs as appropriate. Report equipment malfunctions and coordinate repairs or service as needed. Maintain Office Supplies and Instructional Materials Inventory, order through the designated Continuing Education purchasing representative, receive, and distribute office supplies, instructional materials, and program resources. Maintain supply records, monitor inventory levels, and ensure adequate quantities of office and instructional materials are available. Assist with the preparation and distribution of materials and resources for classes, workshops, conferences, special events, and other program activities. Prepare and Maintain Division Records Prepare, process, and maintain division records, registration and personnel forms, student and instructor information, statistical records, inventory lists, program files, equipment repair records, computer problem reports, and other records unique to the division. Assist with maintaining division databases and enter, update, and verify student, instructor, and program information in appropriate systems. Maintain accurate filing, record retention, document scanning, indexing, and retrieval procedures in accordance with established requirements. Maintain Office Operations Maintain office organization, workflow, quality control, accuracy, and productivity for assigned duties and operations. Demonstrate resourcefulness, initiative, and creativity in performing assigned duties; provide administrative and operational support to Adult Education staff, instructors, and adjunct faculty as assigned. Contribute to a positive, professional, and collaborative work environment by supporting teamwork, coordinating meetings, workshops, trainings, events, and other division activities, and ensuring the efficient flow of work within Adult Education and Continuing Education Services. Process and Distribute Mail Process, prepare, sort, distribute, route, and deliver incoming and outgoing mail, documents, and materials in accordance with College procedures. Assist Students Assist students and community members with registrations, course and program information, appointments, forms, required documentation, and referrals to appropriate College personnel. Support students, instructors, and staff with administrative, organizational, and operational processes that promote student success and program effectiveness. Assist with orientations, assessments, workshops, conferences, testing activities, meetings, special events, and Adult Education activities at multiple College locations as operational needs require; provide occasional Continuing Education Services front-desk and reception coverage as needed. Communicate with Division and College Personnel Prepare, copy, file, distribute, scan, archive, and maintain correspondence, reports, forms, instructional materials, meeting materials, agendas, minutes, and other documents in electronic and paper formats. Coordinate and distribute information and communications to students, instructors, staff, vendors, community partners, and other stakeholders as needed. Communicate with supervisors, colleagues, faculty, staff, students, and community partners in a timely, factual, clear, and professional manner. Promote a Culture of Belonging Support and promote an environment of belonging where all students, faculty members, and college employees feel welcomed, valued, and empowered to contribute. Foster a community where each individual and their varied perspectives enrich the educational experience and create a safe and respectful environment. Support the College’s policies and programming related to access, fair employment, and equal opportunities for all.

Minimum Qualifications
High School graduate or GED . Two (2) years of administrative assistant/clerical experience, OR one (1) year of office experience plus one (1) year of related education, training, or experience.