Essential Functions
Perform Reception Duties Provide high-quality, responsive customer service, which includes, but is not limited to, the following: Answer and direct phone calls. Greet and direct customers, students, staff, and visitors. Answer routine questions regarding Adult Education, ABE , GED , test prep, ESL , and related services. Maintain a positive and helpful front desk presence. Support day-to-day operations of Adult Education programs. Establish student access to approved Adult Education distance learning programs, including entry of student demographic and enrollment information. Create and maintain attendance-tracking documents and shared-drive records. Maintain Student Files Create and maintain student files and ensure information is complete. Update files with new information. Enter student records into Colleague or other imaging systems. Organize files for imaging. Scan, image, and index documents. Verify integrity and accuracy of records. Retrieve records and documentation as needed. Maintain Adult Education Office Maintain office organization, expediency, quality control, accuracy, and workflow for assigned duties. Prepare reports as requested. Demonstrate resourcefulness and creativity in performing duties. Communicate effectively with program, division, and college personnel in a timely, clear, and professional manner. Engage in teamwork and support the continuous, efficient flow of work within the division. Assist with the logistics and coordination of student orientations, assessments, workshops, events, and related activities. Participate in maintaining a positive office atmosphere that fosters respect, collaboration, and a welcoming environment for everyone. Maintain Office Supplies and Instructional Materials Inventory, order through the correct Continuing Education Services contact, receive, and distribute office supplies and instructional materials as needed. Prepare, copy, file, and distribute program materials electronically and in hard copy, including correspondence, reports, curriculum materials, and other program documents. Process, distribute, and maintain incoming and outgoing program mail. Provide administrative and organizational support to students, staff, and faculty, including assistance with paperwork and technology-related needs. Promote a Culture of Belonging Support and promote an environment of belonging where all students, faculty members, and college employees feel welcomed, valued, and empowered to contribute. Foster a community where each individual and their varied perspectives enrich the educational experience and create a safe and respectful environment. Support the College’s policies and programming related to access, fair employment, and equal opportunities for all.

Minimum Qualifications
High school graduate or equivalent. Two (2) years of administrative assistant/clerical experience OR one (1) year of office experience plus one (1) year of related training.