Job Summary
The Administrative Assistant to the Associate Vice Chancellor of Enrollment Management provides essential support within the higher education environment. Key responsibilities include managing the Associate Vice Chancellor’s schedule, coordinating meetings with faculty, staff, and external partners, handling confidential correspondence, and assisting with the preparation of detailed reports and presentations related to student enrollment, retention, and recruitment strategies. This role also involves maintaining academic records, organizing campus events, and facilitating communication between the Enrollment Management division and other departments. Responsibilities and Duties: As a NCTC Student Affairs Team Member: Provide a positive experience for students, parents, guests, and colleagues. Prepare and enter monthly mileage reimbursement forms for employees in Recruitment, Admissions, Processing, Dual Credit, Testing, Registrar and Red River Promise departments on all campuses. Process budgetary requests for Recruitment Admissions, Processing, Dual Credit, Testing, Registrar, and Red River Promise departments to make sure all invoices are reviewed and paid in a timely manner. Serve as the first point of contact for Advising & Completion by answering calls and questions from students, staff and faculty in-person, through Work Group calls, and by email Interact and communicate with students on and off campus to ensure helps is being received are directed to the appropriate office and/or advisor by utilizing the line management system, online appointment scheduling, text message numbers or other methods of contact Ascertain student application status and eligibility for registration, missing items or holds and instruct them on next steps to proceed to enrollment and meeting with assigned advisor or coach Scan all emails and enrollment documents with students into our internal electronic storage program for record keeping (Docubase) Assist with event set-up as needed for the various departments Prepare monthly expense reports for the Associate Vice Chancellor Other duties as assigned. Responsibilities and Duties may change based on the needs of the department and the institution.

Required Experience
One (1) year of clerical or related experience Previous work in an office setting Previous customer service experience