ABOUT BACK TO NATURE

At Back to Nature Home and Garden, we specialize in transforming high-end residential properties into exceptional outdoor spaces. We take pride in delivering a bespoke experience that reflects our clients' unique tastes and lifestyles.

The Back to Nature Standard

A Back to Nature team member embodies our values and culture. We are looking for individuals who are:

Fun: A charismatic person who can talk to anyone; flexible, fearless, and excited to help build something awesome and share it with the world.

Passionate: A lover of plants, landscapes and people.

Problem Solver: Someone willing to find resolutions

Methodical: Someone who has superior organizational skills, integrity and great follow-through on tasks.

Creative: A person who is always thinking of fresh ideas to better the client’s experience.

Graceful: This person is self-aware, well-spoken and humbly the voice of BTN.

POSITION OVERVIEW

Join Back to Nature Home and Garden as our Office Manager. This role is responsible for taking ownership of human resources administration, accounts payable processing, accounts receivable processing, and general office coordination. This role ensures accurate employee data management, compliant HR recordkeeping, timely onboarding support, efficient processing of vendor invoices and payments, as well as the timely collection and accurate recording of customer payments.

The position also serves as a professional first point of contact for clients, vendors, and employees, ensuring all interactions reflect the company’s standards of service and professionalism.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Human Resources Support

• Coordinate employee onboarding and ensure all required documentation is completed accurately and in a timely manner.
• Maintain employee records, including I-9 documentation and other compliance files.
• Coordinate pre-employment and ongoing drug testing in alignment with company policies.
• Support employee lifecycle changes including promotions, job changes, and terminations.
• Maintain accurate and up-to-date employee records across HR systems.
• Track performance review completion and support leadership with deadline management.
• Provide general administrative support for HR initiatives and projects.

Accounts Payable

• Enter and process vendor invoices accurately in accounting systems.
• Assist with preparation and processing of vendor payments in accordance with payment terms.
• Prepare checks and supporting documentation for management review on a scheduled payment cycle.
• Review and process company credit card transactions (e.g., Ramp) and ensure proper coding.
• Coordinate stop payments and assist with banking/payment issues as needed

Accounts Receivable

• Generate, prepare, and send accurate invoices to customers promptly, adhering to company procedures
• Receive, verify, and post payments to the appropriate accounts in the system
• Monitor aging reports to identify overdue accounts, respectfully contact clients for payment, and follow up on outstanding balances with white glove service
• Reconcile the accounts receivable ledger to ensure all transactions are accurately recorded and discrepancies are corrected
• Handle client inquiries regarding billing issues, statement discrepancies, and payment terms

Office & Administrative Support

• Serve as the first point of contact for incoming client, vendor, and employee inquiries.
• Route calls and requests appropriately while providing clear and professional communication.
• Maintain organized digital and physical filing systems for HR and accounting records.
• Support general office operations and administrative tasks as needed.
• Maintain strict confidentiality of employee and financial information at all times.

QUALIFICATIONS

• At least 5 years’ experience in an office management position overseeing HR administration and full-charge bookkeeping 
• Experience managing support/reception staff.
• Previous experience in the landscape industry preferred.
• Proficiency with mid-market accounting systems and enterprise HRIS systems is required. Experience with NetSuite is highly desired. Workday and Aspire is a plus
• Expert proficiency in Microsoft Office suite of products.
• Demonstrate a strong attention to detail and problem solving.
• Demonstrate strong organizational skills and ability to multi-task.
• Demonstrate strong communication skills, both verbal and written.
• Ability to plan, prioritize, and organize a diversified workload.
• Proven ability to manage multiple priorities and meet deadlines efficiently.
• Demonstrate flexibility to perform duties as necessary
• Ability to work effectively in a team environment 
• Ability to maintain confidentiality and handle sensitive information appropriately
• Valid driver’s license and reliable transportation.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

This employer participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Employers can only E-Verify once you have accepted a job offer and completed the Form I-9.

A part of the U.S. Immigration laws protects legally-authorized workers from discrimination based on their citizenship status and national origin. If you have the skills, experience, and legal right to work, your citizenship or immigration status shouldn’t get in the way.

Mariani Enterprises, LLC is proud to be an equal opportunity employer and does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.