Friendship is looking for a Full-Time Assistant Business Office Manager to join our Richfield Business Office team located in Salem, VA. The Assistant Business Office Manager is responsible for monitoring and enforcing compliance with Friendship’s Business Office policies and procedures. Roles & Responsibilities:   Assists Medicaid Eligibility Specialist and Business Office Services Manager as needed Daily management of census verifications and authorizations as needed Obtain complete and accurate data for claim/statement creation within stated timeframes Complete DMAS-225’s to local DSS on Medicaid recipients from Daily Census reports for: New Admissions, discharges to hospital, home and other facility, level changes and expired. Complete DMAS – 225’s on map adjustments for dentures, eyeglasses, hearing-aides, increases in health insurances, change in pensions and “old” “unpaid” medical and pharmacy charges Updated Medicaid LTC portal or complete DMAS-80 as needed and send to the appropriate MCO. Maintains payer data Manage Resident Trust Fund in accordance with Federal and State regulations Participates in educational activities and attends monthly staff meetings Conducts self in accordance with HPA’s employee manual Responds to the needs of residents and their family members by executing all required admission agreement information and answering related questions Maintains oversight and maintenance of resident admission records, including uploading and updating resident medical record. Upholds facility expectations related to exemplary customer service and communicates any concerns identified with appropriate team member or department for prompt resolution Qualifications: Associate’s Degree in business or related field preferred Must have excellent attention to detail and organizational skills with the ability to prioritize tasks to ensure deadlines are met Ability to communicate effectively with other staff, residents and providers/vendors Strong knowledge of insurance, especially as it pertains to third party payers (Medicare, Medicaid and Managed Care organization   Benefits for full time positions include: 401(k) retirement plan along with employer match Health Insurance Dental Insurance Vision Insurance Flexible Spending Account Paid Time Off Company Paid Life Insurance Education Assistance Voluntary insurance (additional life insurance, accident insurance, critical illness, short term disability) Employee Assistance Program