OFFICE MANAGER

About LifeStraw

LifeStraw is dedicated to providing safe and accessible drinking water worldwide. As a mission-driven, certified B Corp, we combine innovation, sustainability, and global impact. For every product sold, a child in need receives safe drinking water for an entire year.  We are committed to environmental responsibility, humanitarian response, and supporting underrepresented communities. At LifeStraw, we don’t just build products—we create meaningful changes.

Position Overview

LifeStraw is seeking a highly organized, strategic, and proactive Executive Office & Operations Manager to support our Baltimore headquarters and executive leadership team.  This is a high-visibility, cross-functional role responsible for:

• Driving efficient and professional office operations
• Providing executive-level administrative and operational support
• Acting as a key partner to leadership, including direct support to the CEO
• Supporting HR coordination and internal operations

The role requires strong business acumen, sound judgment, and the ability to operate with discretion while managing competing priorities in a fast-paced, mission-driven environment.

Key Responsibilities

Executive & CEO Support

• Provide direct administrative support to the CEO, including complex calendar management, prioritization of meetings, and time optimization
• Prepare executive materials such as board decks, leadership presentations, and briefing documents
• Manage confidential communications and act as a gatekeeper for executive requests and priorities
• Coordinate executive travel, including detailed itineraries, logistics, and last-minute adjustments
• Track and follow up on key action items from leadership meetings to ensure accountability and execution
• Support preparation for board meetings, investor updates, and strategic planning sessions
• Serve as a liaison between the CEO and internal/external stakeholders, ensuring alignment and communication flow

Leadership & Administrative Support

• Provide high-level administrative support to senior leadership (calendar coordination, meeting planning, presentations)
• Coordinate cross-functional meetings and leadership off-sites
• Assist in developing internal communications and executive messaging
• Support strategic initiatives by coordinating timelines, deliverables, and stakeholder communication

Office Administration & Operations

• Oversee daily office operations, ensuring a seamless and professional environment
• Manage front desk operations, mail distribution, visitor experience, and office coordination
• Maintain office supplies, kitchen inventory, and restocking schedules
• Manage vendors for office maintenance, cleaning, repairs, and deliveries
• Oversee office budget tracking, purchase orders, and expense management
• Ensure office systems, equipment, and workflows are efficient and operational

HR & Operational Support

• Maintain accurate employee records in HRIS while ensuring confidentiality and compliance
• Coordinate onboarding logistics, including documentation, orientation scheduling, and new hire experience
• Support benefits administration and open enrollment activities
• Assist with recruitment coordination and candidate scheduling
• Maintain compliance documentation (handbooks, training logs, audits)
• Support performance management processes, including tracking review cycles and documentation
• Partner with HR on employee engagement initiatives and internal programming

Events & Culture

• Plan and execute internal meetings, leadership offsites, and company events
• Coordinate catering, team events, and employee engagement activities
• Support LifeStraw’s participation in community initiatives and external events
• Help foster a positive, organized, and engaging office culture

Qualifications

• 5+ years of experience in executive administration, office management, or operations
• Proven experience supporting senior executives (C-suite support strongly preferred)
• Strong proficiency in Microsoft Office Suite and collaboration tools (e.g., Google Workspace, Slack, HRIS systems)
• Demonstrated ability to manage sensitive information with discretion and professionalism
• Exceptional organizational, project management, and multitasking skills
• Strong written and verbal communication skills
• Experience in a fast-paced, high-growth, or mission-driven organization preferred

Core Competencies

• Executive presence and sound judgment
• High level of discretion and confidentiality
• Proactive, solutions-oriented mindset
• Strong attention to detail and follow-through
• Ability to anticipate needs and think ahead for leadership
• Collaborative and adaptable with strong interpersonal skills
• Continuous improvement mindset with a focus on operational efficiency