We need the right person to help us keep scaling without missing a beat. If you're the kind of person who anticipates problems before they happen and takes pride in making everything run seamlessly, we built this role for you.

Biena Snacks

Biena is a pioneer in healthy snacking, known for its award-winning Crispy Chickpea and Edamame Snacks. What started as a mom's kitchen experiment in downtown Boston has grown into a
nationally recognized brand, now available in over 15,000 stores, including Whole Foods, Target, Costco and Kroger. Recognized as a “Best Healthy Snack” by Shape, Food Network, and Cooking
Light, Biena is on a mission to change how America snacks, moving snacking beyond empty calories to real food with protein, fiber, and bold flavor.

We’re a fast-growing team that thrives on collaboration, problem-solving, and moving fast. And yes, there are plenty of free snacks!

What You Will Do

Biena is seeking a seasoned, highly organized, and deeply trustworthy Executive Assistant & Office Manager to serve as the operational right hand to our CEO. This is a senior-level support role at the heart of a fast-growing consumer brand, requiring someone who brings professional maturity, exceptional judgment, and the ability to anticipate needs before they arise.

This role blends two core areas of responsibility: Executive Support to the CEO and Office & Administrative Operations

Responsibilities:

• Manage the CEO’s calendar, schedule meetings, and ensure smooth daily flow.
• Draft, review, and respond to correspondence (email and documents) on behalf of the CEO.
• Anticipate CEO needs and proactively manage priorities and deadlines.
• Keep the office tidy, clean, and organized daily; ensure common areas and kitchen are stocked.
• Greet visitors, handle incoming mail, calls, and deliveries.
• Manage outgoing shipments of R&D, sales, and sample boxes.
• Coordinate logistics for quarterly team events, including booking venues and catering.
• Support general administrative needs for the Biena team.
• Manage and fulfill product sample requests across sales and marketing channels.
• Complete New Item Paperwork (NIP) for retail customer setup with grocery partners.
• Coordinate consumer sampling events: manage logistics, materials, and inventory.
• Monitor and respond to consumer comments across social media platforms (Instagram, TikTok, LinkedIn) on behalf of the brand. This is community stewardship, not content creation.
• Provide administrative support to influencer and ambassador programs.

Who You Are

The ideal candidate has meaningful experience supporting senior executives and is comfortable operating in an entrepreneurial, fast-paced environment where no two days are identical. This is not an entry-level role: we’re looking for someone who has been around the block professionally, takes pride in running things seamlessly behind the scenes, and thrives on variety and ownership.

Qualifications:

• 5–8 years of experience in executive assistant, chief of staff, or senior administrative roles
• Startup or CPG/consumer brand experience is a significant plus. You’re comfortable in an environment that is lean, fast, and always evolving.
• Exceptional organizational skills; you can manage competing priorities without dropping balls.
• Excellent written and verbal communication skills; strong judgment when drafting or communicating on behalf of the CEO.
• Digitally literate and comfortable navigating modern tools and platforms, including social media. You don’t need to be a content creator, but you should be at ease online and capable of representing the brand professionally in community interactions.
• Proactive, solutions-oriented, and self-directed; you anticipate rather than wait.
• Comfort with variety: this role spans executive support, office management, and operational coordination. You should genuinely enjoy wearing many hats.

Benefits

• Healthcare & dental benefits
• 401k
• PTO
• A collaborative, fun, mission-driven team
• Unlimited Biena snacks