Business Office Manager / Billing Liaison (Full-Time)

Sandy Health and Rehab, Sandy Utah

Schedule: Monday - Friday

Sandy Health and Rehab is hiring a Business Office Manager / Billing Liaison to oversee collections and support the financial side of resident care in our skilled nursing facility. This role is ideal for someone who understands healthcare billing, communicates clearly, and takes ownership of accounts.

You'll work closely with residents, families, and the care team to keep billing accurate and transparent.

Key Responsibilities:

• Oversee collections, including private pay, co-pays, and share-of-cost balances
• Accept and process payments from residents and responsible parties
• Set up and monitor payment plans
• Maintain accurate and up-to-date insurance information
• Support admissions by verifying insurance coverage and eligibility
• Communicate billing timelines and expectations to residents and families
• Review accounts regularly to prevent delays or discrepancies

Qualifications:

• High school diploma or equivalent
• At least 1 year of business office or collections experience
• Skilled nursing facility experience strongly preferred

Skills & Experience:

• Knowledge of Medicare, Medicaid, HMO, and hospice billing
• Experience with accounts receivable and payable processes
• Familiarity with PointClickCare preferred
• Strong attention to detail and organization
• Clear, professional communication skills
• Initiative and a willingness to improve processes

Work Environment

• Office setting within a skilled nursing facility
• Frequent interaction with residents, families, and clinical staff
• Role with direct impact on both financial performance and resident experience

Benefits

• Medical, dental, and vision insurance
• 401(k) with employer match
• Up to 16 days of paid time off annually
• Company-paid life insurance

Why Sandy Health and Rehab?

You'll join a team that values accountability, teamwork, and practical problem-solving, where your work helps create a smoother experience for residents and families.