Key responsibilities
- Prior Authorizations:
- prepare and submit pa request for pain management procedures and medications
- Communicate with insurance providers to ensure timely approvals
- Track and follow up on pending authorization
- Quality Improvement (QI)Projects
- Assist in data collection and analysis for ongoing OI initiatives
- Support documentation and reporting for compliance and performance metrics
- collaborate with clinical staff to identify areas for process improvement
- Administrative Support:
- Maintain accurate patient records and documentation
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Schedule, coordinate, and reschedule patient appointments, follow-up visits, consultations, and procedures while ensuring efficient provider schedules and optimal patient flow.
- Coordinate provider calendars and assist with coverage arrangements during vacations, leave, or other absences.
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Provide comprehensive administrative support to physicians, nurse practitioners, and departmental leadership.
- Qualifications and Skills
- Prior healthcare administrative experience required, preferably in a hospital, pain management, or specialty practice setting.
- Strong knowledge of prior authorization processes, insurance guidelines, and payer-specific requirements.
- Familiarity with quality improvement initiatives, healthcare compliance standards, and clinical workflows.
- Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
- Experience with Electronic Medical Record (EMR) systems and healthcare technology platforms.
- Excellent verbal and written communication skills with the ability to interact professionally with patients, providers, and multidisciplinary teams.
- Strong organizational skills and exceptional attention to detail.
- Ability to manage multiple priorities, meet deadlines, and adapt to changing departmental needs.
- Ability to work independently with minimal supervision while also collaborating effectively as part of a team.
- Strong problem-solving skills and the ability to exercise sound judgment in a fast-paced healthcare environment.
Monday & Thursday - 8am-4pm
Tuesday - 8am-11am
wed & fri remote ( divide 3 hours between these days)
$20 hour
department
Administrative Support
About External
At USAble Life, we bring the power of partnership to our health plan owners and partners, businesses and their employees, and individual customers. We are strategically positioned to support our partners by providing products and services that complement and enhance their core health insurance offerings. Our supplemental, life, and disability (SLD) products insure more than one million people and approximately twenty-seven thousand employee groups. USAble Life maintains an “A” rating by A.M. Best, is an eight-year Ward’s Top 50 Life-Health Performer and the 20th largest life insurer in the U.S. As an employer, we’re committed to providing each employee with the chance to forge not just a career, but a chance to impact lives through the unique skills they bring to this thriving, passionate and fun working environment. We are a diverse group of individuals working together to go the extra mile. Through our DEI initiatives, employees feel empowered to bring their talents and voice to our culture. What We Offer You: A culture that values employees and celebrates, empowers, and inspires a diverse workforce Outstanding and affordable benefits package including Medical, Dental, Vision, and company HSA contribution 401(k) with a 6% match that is fully vested from day one Monday - Friday schedule PTO provided on date of start plus 11 paid holidays Inclusion Council and Employee Resource Groups Personal and Career Development Learning Resources Recharge Days and Volunteer Time Off Tuition Reimbursement Wellness Program Employee Assistance Program Hear what our teammates have to say about USAble Life! https://player.vimeo.com/video/518665804
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