Unit Secretary - Medical Surgical Department

Schedule: Full-Time Days 7a - 7p with every other weekend

Location: Maria Parham Medical Center – Henderson, NC

Your Experience Matters

Maria Parham is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Unit Secretary joining our team, you’re embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

Summary:

Provides administrative support for scheduling, admitting, medical records, discharge planning, and secretarial functions for the department. Performs limited patient-related activities for the following populations: Adolescent, Adult, and Geriatric; occasionally Neonate/Infant and Pediatric. Functions in a multi-skilled environment requiring customer service and clerical skills with some patient-related activities.

Reports to:  Director or Manager of Department

How You'll Contribute

• Demonstrates knowledge of hospital and department policies and procedures.
• Greets and escorts patients, families, and visitors to appropriate hospital areas.
• Understands and adheres to patient safety procedures, including restraints, seizures, and fall precautions.
• Assists in patient transport while maintaining safety protocols.
• Supports discharge planning by gathering information, communicating with agencies, and scheduling procedures.
• Schedules admissions, creates reservations, and assigns beds in the system when appropriate.
• Responds to patient call lights, triaging simple vs. complex requests; assists licensed staff and CNAs as directed.
• Performs guest relations tasks such as arranging trays, securing patient valuables, providing consent forms, and coordinating family accommodations.
• Participates in performance improvement and continuing education.
• Maintains regular and reliable attendance.
• Performs other duties as assigned.

Additional Information

• Patient Populations Served: Primarily Adolescent, Adult, and Geriatric; occasionally Neonate/Infant and Pediatric.
• Protected Health Information Accessed: Demographic, Clinical, Insurance, Financial, Complete Medical Record.
• Exposure: Occupational exposure to bloodborne pathogens possible but minimal.
• Physical Requirements: Constant computer and clerical work; frequent sitting; occasional standing, walking, and light physical activity. Rare exposure to biological or chemical hazards.

What We Offer

Fundamental to providing outstanding care is supporting and rewarding our team. In addition to your base compensation, this position also offers: 

• Medical, Dental, and Vision coverage
• 401(k) retirement plan.
• Competitive paid time off.
• Opportunities for PTO cash-out
• PTO donation program for those in need.
• Employee assistance program that covers mental, physical, and financial wellness
• Robust employee recognition and awards programs.
• FREE Parking!
• These are just a few examples of the many benefits we offer to you

What we're looking for

High School Diploma or GED required.

Certifications: BCLS preferred.

About Our Health System

Maria Parham Health is a 98-bed hospital located in Henderson, NC, and a proud member of Lifepoint Health—a leading, diversified healthcare delivery network. With hospitals and care facilities nationwide, Lifepoint is committed to making communities healthier by supporting caregivers and enhancing care quality across the country. Whether you're just starting your career or looking for your next opportunity, Maria Parham is a place where your experience matters—from day one.

Equal Opportunity Employer

Maria Parham Health is an Equal Opportunity Employer. We are committed to a diverse and inclusive workplace and comply with all applicable laws prohibiting discrimination and harassment in employment

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran