Primary Purpose:

Under moderate supervision organize and manage the routine work activities of the Police Department and provide clerical support to the Police Chief and other staff members.

Qualifications:

Education/Certification:

High school diploma or GED

Special Knowledge/Skills:

Proficient skills in keyboarding, data entry, word processing, and file maintenance

Ability to use software to develop spreadsheets and databases and do word processing

Ability to prioritize workflow to address the multiple needs of the supervisor or the department

Ability to multi-task numerous complex administrative activities

Basic math skills

Effective communication and interpersonal skills

Experience:

One year of administrative assistant experience

Major Responsibilities and Duties:

Records, Reports, and Correspondence

1. Prepare correspondence, forms, reports, manuals, and presentations for the department head and other department staff members.
2. Compile, maintain, and file all reports, records, and other documents as required.

Accounting

1. Perform routine bookkeeping tasks and maintain department budget records. Prepare and process department purchase orders and payment authorizations.
2. Order and maintain inventory of office supplies and program equipment.
3. Monitor and process personnel time records including leave requests and reports and submit in accordance with district procedures.

Other

1. Answer and respond to incoming calls, take reliable messages, and route to appropriate staff.
2. Maintain a schedule of appointments and make travel arrangements for department staff.
3. Make meeting arrangements for department activities including preparing materials, scheduling and setting up facilities, and arranging equipment.
4. Receive, sort, and distribute mail and other documents to department staff.
5. Maintain confidentiality of information.
6. Customer Care Skills
    
7. Provide professional communication with students, parents, community members, staff, and other professionals at all times.
8. Use proper phone etiquette at all times, speaking slowly and clearly.  Take reliable messages, and route to the appropriate staff.
9. Ensure superior customer care skills are used via eye contact, facial expressions, voice inflections, body language, and an attitude  of "going the extra mile" for others.
10. Ensure all requests for information are dealt with in an appropriate timeframe.
11. Create and maintain a welcoming, service-oriented environment toward all internal and external customers.

Supervisory Responsibilities:

None

Mental Demands/Physical Demands/Environmental Factors:

Tools/Equipment Used: Standard office equipment including personal computer and peripherals

Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting

Motion: Repetitive hand motions including frequent keyboarding and use of mouse; occasional reaching

Lifting: Occasional light lifting and carrying (less than 15 pounds)

Environment: May work prolonged or irregular hours; occasional districtwide travel

Mental Demands: Work with frequent interruptions; maintain emotional control under stress