GENERAL DESCRIPTION
Under general direction, performs advanced administrative work in support of the Department Director. Oversees contracts for capital projects and facilities maintenance and assists with the preparation of Request for Qualifications (RFQ), Request for Proposals (RFP), and bid packets. Processes and assigns work orders and provides administrative coordination for facility maintenance activities. Performs work requiring independent judgment and makes limited policy interpretations and decisions in accordance with department standards and procedures.
SUPERVISION EXERCISED
May exercise technical and functional supervision over lower-level staff.
IMPORTANT AND ESSENTIAL DUTIES
Answer phones and provide customer service to internal clients (other City departments).
Process incoming work order requests; perform data entry into the Work Order software and assign work orders to the appropriate facility team.
Open, sort, and distribute mail.
Process purchase requisitions, payment invoices, and check requests in compliance with all City policies and procedures.
Draft, route, and process construction contracts, maintenance agreements, and professional services contracts.
Prepare routine and special reports; maintain a comprehensive filing system of the same.
Assemble, organize, and tabulate statistical data.
Maintain and control files of construction and maintenance projects.
Assist with the annual budget development.
OTHER JOB RELATED DUTIES
Perform other job related duties and responsibilities as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of:
Administrative practices and procedures.
Principles of effective office management.
Departmental policies, functions and procedures.
Basic accounting procedures.
Skill to:
Create documents, presentations, and spreadsheets using Microsoft Office products.
Use “cloud-based” operations software for the efficient flow of work within the department.
Ability to:
Operate office and computer equipment, including basic business/office software programs including MS-Word, Excel and Outlook.
Perform responsible administrative work with accuracy, speed, and minimal supervision involving the use of independent judgment and personal initiative.
Develop and maintain an efficient record keeping system
Communicate clearly and concisely, both orally and in writing
Establish and maintain cooperative working relationships with those contacted in the course of work, both internally and externally.
Follow and embrace the City of Abilene Core Values – Respect, Integrity, Service Above Self, and Excellence in All We Do.
Lead, manage, and perform as a team member in a manner that accomplishes the Division’s mission and treats team members with dignity, courtesy, and respect.
Experience and Training Guidelines:
For positions with more than one level, all listed requirements at the lower levels are required at the higher levels. Any combination equivalent to experience and training to provide the required knowledge, skills, and abilities may be qualifying. Knowledge, skills, and abilities may be obtained through:
Experience:
Two years of experience in administrative coordination work is preferred.
Education/Training:
A high school diploma or GED is required.
Supplemental training or college level course work in office technology, business administration or business management is preferred.
License or Certificate:
A valid Texas driver’s license, the ability to obtain one within ninety (90) days of employment, or a military waiver is preferred.
Special Requirements:
Essential duties require the following physical skills and work environment:
___ Sedentary – lifting of no more than 10 pounds
___ Light – lifting no more than 20 pounds; carrying up to 10 pounds
_X_ Medium – lifting no more than 50 pounds; carrying up to 25 pounds
___ Heavy – lifting no more than 100 pounds; carrying up to 50 pounds
___ Very Heavy – team lifting over 100 pounds; carrying more than 50 pounds
Physical Demand Codes: The following describes whether or not the position is expected to exert the physical demands listed during a typical workday as well as the overall frequency of the task:
Codes for how often:
N = No
E = Extensive (100 – 70% of the time)
M = Moderate (60 – 30% of the time)
I = Infrequent (20 – 10% of the time)
A = Almost Never (<10% of the time)
Code / Task
_I_ Standing
_E_ Sitting
_I_ Walking
_I_ Lifting
_I_ Carrying
_I_ Pushing/Pulling
_A_ Overhead Work
_M_ Fine Dexterity
_I_ Kneeling
_I_ Crouching
_A_ Crawling
_I_ Bending
_M_ Twisting
_A_ Climbing
_I_ Balancing
_E_ Vision
_E_ Hearing
_M_ Talking
___ Other: _____________________
About City of Abilene
GENERAL DESCRIPTION Under general direction, to provide advanced administrative support to the Stormwater Services Administrator and staff; to prepare and file routine and special reports; to enter data; and to keep records of activities that relate to the Stormwater Program and City’s TPDES MS4 stormwater permit. Performs coordination of service requests and customer service activities. SUPERVISION EXERCISED This position exercises no supervision. IMPORTANT AND ESSENTIAL DUTIES Receive, resolve, and refer citizen inquiries and concerns. Responsible for monitoring the stormwater hotline. Enter, monitor, and coordinate data into Stormwater Asset Management module, City's work order system, stormwater billing module, and MS4 permit management software. Maintain a centralized perpetual filing system for the Division (both paper and electronic) and assist with other filing as necessary. Receive and distribute service requests and incoming Division mail. Prepare letters to customers, and draft internal and external correspondence. Maintain inventory orders and receive inventory material. Process invoices and check requests, purchase requisitions, and other pertinent financial paperwork. Maintain supplies inventory by monitoring stock to determine whether sufficient inventory levels; anticipate needed supplies; place and expedite orders for supplies, and verify receipt of supplies. Ensure operation of equipment by completing preventive maintenance requirements; responsible for coordinating repairs; maintaining equipment supply inventories. Assemble, organize, and tabulate statistical data. Gather budget and permit report information. Fulfill administrative duties, when directed, for other administrative assistants throughout Public Works or City of Abilene Administration. Operate a City vehicle occasionally to travel to various locations throughout Abilene. OTHER JOB RELATED DUTIES Perform other job related duties and responsibilities as assigned. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Administrative Assistant practices and procedures. Advanced principles of office management. Departmental & divisional policies, functions and procedures. Google and MS Office Suite including Word, Excel, and PowerPoint. Skill to: Communicate clearly and concisely, both orally and in writing. Operate office equipment including a personal computer in the Windows operating system environment. Ability to: Develop and maintain accurate filing and recordkeeping systems. Perform responsible administrative office work with accuracy, speed, and minimal supervision. Learn to navigate required stormwater software applications for data entry. Establish and maintain cooperative working relationships with those contacted in the course of work, both internally and externally. Follow and embrace the City of Abilene Core Values – Respect, Integrity, Service Above Self, and Excellence in All We Do. Perform as a team member in a manner that accomplishes the Division’s mission and treats team members with dignity, courtesy, and respect. Experience and Training Guidelines: For positions with more than one level, all listed requirements at the lower levels are required at the higher levels. Any combination equivalent to experience and training to provide the required knowledge, skills, and abilities may be qualifying. Knowledge, skills, and abilities may be obtained through: Experience: Four (4) years of increasingly responsible administrative or office management support is required. Supplemental training in Stormwater operations, permit management, and/or business management is preferred. Previous customer service experience is preferred. Education/Training: A high school diploma or GED is required. License or Certificate: A valid Texas driver’s license or the ability to obtain one within ninety (90) days of employment is required. Special Requirements: Ability to work in a standard office environment. Ability to travel to different locations. Exposure to outdoors temperatures at various times of the year. Essential duties require the following physical skills and work environment: With or without accommodation, the “X” indicates the overall strength demand of the position during a typical workday: ___ Sedentary – lifting of no more than 10 pounds _ X _ Light – lifting no more than 20 pounds; carrying up to 10 pounds ___ Medium – lifting no more than 50 pounds; carrying up to 25 pounds ___ Heavy – lifting no more than 100 pounds; carrying up to 50 pounds ___ Very Heavy – team lifting over 100 pounds; carrying more than 50 pounds Physical Demand Codes: The following describes whether or not the position is expected to exert the physical demands listed during a typical workday as well as the overall frequency of the task: Codes for how often: N = No E = Extensive (100 – 70% of the time) M = Moderate (60 – 30% of the time) I = Infrequent (20 – 10% of the time) A = Almost Never (