Salary:             $16.00 - $26.24 per hour based on a 35 hour work week
Benefits:           The University offers generous benefits including paid time off (holidays, holy days and vacation), employer matching contributions to the retirement plan, and tuition benefits for employees and their eligible dependents. Learn more and explore benefits at www.duq.edu/benefits
Location:                   Center for Integrative Health
Position Status:         Full-time (Grant funded position)                                          
Hours:                       Varied
Position Number:      000585/30-493               
FLSA Status:             Non-exempt

POSITION SUMMARY:

The Administrative Assistant – Center for Integrative Health provides administrative and program support to ensure the efficient day-to-day operations of the Duquesne University Center for Integrative Health (DUCIH). Serving as the primary point of contact, this role delivers high-level customer service to interdisciplinary faculty, staff, students, and community partners, while supporting Center-wide communication, coordination, and general office functions. 

Under the direction of the DUCIH Director, Assistant Director, Director of Business and Administration, and in collaboration with Faculty Leadership, this position assists with a variety of administrative and operational activities, including scheduling, correspondence, event coordination, and maintenance of office systems and records. The Administrative Assistant – Center for Integrative Health also supports the Center’s community outreach, communications, and program-related activities, while working collaboratively with internal departments and external partners. 

This role requires strong organizational, communication, and problem-solving skills, as well as the ability to manage multiple priorities in a dynamic environment. The position operates with a degree of independence within established policies and procedures and contributes to a professional, responsive, and service-oriented office environment. 

Work hours may include occasional evenings and weekends to support community-based programming and events. 

This is a grant funded position.

This position reports to the Assistant Director, Duquesne University Center for Integrative Health.

DUTIES AND RESPONSIBILITIES:

The below information has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Customer Service & Front Office Support:

Serves as the primary point of contact for DUCIH, providing professional and responsive customer service to interdisciplinary faculty, staff, students, and community partners.

Manages incoming communications, including phone calls and emails, and direct inquiries to appropriate personnel or departments.

Represents the Center in a courteous and professional manner, fostering a welcoming and service-oriented environment.

Administrative & Operational Support:

Provides administrative support for daily DUCIH operations, including scheduling, correspondence, recordkeeping, and general office coordination.

Maintains organized and accurate files, records, and documentation, including those containing sensitive or confidential information.

Assists with processing, tracking, and record-keeping of purchase requests, invoices, and other administrative transactions in accordance with University policies and procedures.

Manage office inventory, including ordering and maintaining supplies and materials, as well as communicating arrival and/or potential delays, to appropriate office staff.

Pick up, sort, and distribute incoming and outgoing mail and deliveries.

Complete and submit monthly procurement card reports in a timely manner.

Request facilities and maintenance requests on behalf of office, as needed.

Communication & Coordination:

Draft, format, and distribute routine communications, including emails, correspondence, and internal updates as necessary.

Take meeting notes as requested and assist with follow-up communications and action items.

Coordinate schedules and logistics for meetings, events, and program activities involving interdisciplinary faculty, staff, students, and community partners.

Program & Outreach Support:

Assist with the coordination and implementation of Center outreach activities, events, and interdisciplinary student schedules.

Support updates and maintenance of DUCIH communications platforms, including marketing materials and the University-facing website.

Collaborate with DUCIH faculty and staff to support program-related activities and initiatives.

Collaboration & Professional Responsibilities:

Work collaboratively with administrative staff, faculty, and departments across the University, as well as community partners.

Exercise sound judgment and operate independently within established policies, procedures, and guidelines.

Participate in staff meetings and other Center or University activities, and complete additional duties as assigned in support of DUCIH operations. 

Completes other duties as assigned.

 REQUIREMENTS:

Minimum qualifications:

Bachelor’s degree in English, Communications, Business, or a related field from an accredited educational institution required. 

Minimum of 2-3 years of related administrative or professional experience in an office or customer service environment.

Demonstrated proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Teams, and Outlook.

Ability and willingness to learn and utilize internal University systems (e.g., Chrome River/Emburse, Banner, Canvas, Unimarket, Teamdynamix) and other technologies as needed.

Strong organizational, administrative, and problem-solving skills, with attention to detail and the ability to manage multiple priorities.

Excellent interpersonal and communication skills, with the ability to interact effectively and professionally with students, faculty, staff, and community partners.

Ability to handle sensitive and confidential information with discretion, and to exercise sound judgment in accordance with established policies and procedures.

Preferred qualifications:

Experience supporting program coordination, community outreach activities, or communications in a higher education or community-based setting.

Alternatively, the successful candidate may possess any equivalent combination of experience and training, which provides the knowledge, skills and abilities required to perform the essential job functions. This includes, but is not limited to, the following:

Ability to establish and maintain effective working relationships with the University Community.

Ability and willingness to contribute actively to the mission of the University and to respect the Spiritan Catholic identity of Duquesne University.  The mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community.

APPLICATION INSTRUCTIONS:

Applicants are asked to submit a cover letter, resume, and contact information for three professional references.

Duquesne University was founded in 1878 by its sponsoring religious community, the Congregation of the Holy Spirit.  Duquesne University is Catholic in mission and ecumenical in spirit.  Motivated by its Catholic identity, Duquesne values equality of opportunity both as an educational institution and as an employer.