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Oaks Integrated Care
Mount Holly, NJ
Aug 06, 2026
Audi Jlr Lotus Bmw Moto
Wilmington, NC
Aug 05, 2026
WL
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La
FT
SC
Description
Summary
Under the direction of the Chief Information Officer, or designee, the IT Administrative Assistant performs a variety of administrative, clerical, and customer service duties in support of the Information Technology Department. Responsibilities include maintaining records, coordinating schedules, assisting with procurement activities, answering phones, greet guests at the IT/GIS door, providing administrative support to IT staff, submitting IT tickets for County staff that have called into IT for technical support, and ensuring accurate documentation of departmental activities. The position requires a high degree of organization, attention to detail, confidentiality, and professionalism.
Examples of Duties
Essential Duties and Responsibilities
The essential functions listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
Primary Responsibilities
- Serve as the primary administrative support for the Information Technology Department.
- Answer and route incoming telephone calls, emails, and access to the IT/GIS department, and inquiries.
- Maintain departmental files, records, databases, and documentation.
- Perform data entry and generate reports as required.
- Assist with maintaining inventory records for computer equipment, software, peripherals, and other IT assets.
- Assist asset tracking activities and assist with physical inventory audits.
- Assist with purchasing processes, including preparing requisitions, ordering supplies, and maintaining procurement records.
- Coordinate and schedule maintenance, repairs, meetings, and departmental activities.
- Prepare correspondence, reports, spreadsheets, forms, and other administrative documents.
- Assist with updating and maintaining IT policies, procedures, manuals, and training materials.
- Coordinate communication between the IT Department and County departments.
- Assist with records retention and document management requirements.
- Maintain confidentiality of sensitive information and records.
- Perform other related duties as assigned.
- Maintain records/calendar of reoccurring renewals, to process the renewals in accordance with procurement procedure.
- Establish and maintain positive working relationships with County departments, vendors, and IT & GIS personnel.
- Ensure departmental records are complete, accurate, and current.
- Assist in maintaining compliance with County policies and procedures related to information technology and records management.
- Demonstrate professionalism, ethical conduct, and commitment to customer service.
- Regular attendance is an essential function of this position.
Supervision
Reports To: Chief Information Officer, or designee
Supervisory Responsibilities
This position does not supervise employees.
Typical Qualifications
Minimum Qualification Standards
Education, Certification, and Experience
- High School Diploma or GED required.
- Associate Degree in Business Administration, Office Administration, Information Technology, or a related field preferred.
- Three (3) year of administrative, clerical, customer service, or office support experience preferred.
- Experience with data entry, records management, inventory control, or office administration is desirable.
- Must possess a valid Driver’s License.
- Must successfully pass a background investigation, including NCIC and fingerprint checks.
- Must pass a pre-employment drug screening.
Supplemental Information
Knowledge, Skills, and Abilities
Knowledge
- Modern office practices, procedures, and equipment.
- Records management and data entry practices.
- Microsoft Office Suite, including Word, Excel, Outlook, and related software.
- Basic inventory tracking and purchasing procedures.
- General understanding of governmental office operations and administrative practices.
- Confidentiality requirements and records retention procedures.
Skills
- Strong organizational and time-management skills.
- Excellent verbal and written communication skills.
- Customer service and interpersonal skills.
- Data entry and recordkeeping accuracy.
- Ability to prioritize multiple assignments and meet deadlines.
- Proficiency in standard office software and office equipment.
Ability
- Maintain accurate records and prepare reports.
- Work independently with minimal supervision.
- Exercise sound judgment and discretion with confidential information.
- Establish and maintain effective working relationships with employees, officials, vendors, and the public.
- Follow oral and written instructions.
- Communicate effectively both verbally and in writing.
- Manage multiple tasks in a fast-paced office environment.
Physical Demands
The employee must be able to operate standard office equipment, including computers, telephones, copiers, scanners, and other office machinery. The employee is frequently required to sit, speak, hear, and use a computer for extended periods. Occasional lifting and carrying of office supplies and equipment up to 25 pounds may be required. Vision requirements include close vision and the ability to work on a computer screen.
Work Environment
Work is primarily performed in a standard office environment. The position requires frequent interaction with County employees, vendors, and the public. Work may involve multiple priorities, deadlines, and interruptions requiring flexibility and effective time management.
department
Information Technology
About County of Luna