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Billing Department Call Center Administrative Assistant

Orthopaedic Specialty Group
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Shelton, CT 06484, USA
Aug 07, 2026
Customer Service Full-Time

Job Summary: Handles incoming telephone call inquiries into the Billing Department, and assists with various Billing

functions. Must have stellar customer service skills.

Daily Duties

  • Act as Billing office resource for patient and inter-departmental billing questions
  • Research patient accounts in Athena practice management system.
  • Process incoming patient credit card payments
  • Update patient demographics in Athena practice, as needed
  • Refer patients to Financial Counselor and Self pay billing representative, as needed to resolve outstanding balances.
About Orthopaedic Specialty Group
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