Position Summary
This position is responsible for providing professional administrative support with all non-academic processes and is expected to become well-acquainted with the Counseling Program and its three concentrations in order to provide assistance to faculty, and prospective and current students. Additionally, the position calls for researching, prioritization, and follow-up on multiple issues and concerns addressed to the Counseling Department. Candidate must be able to work independently and develop institutional knowledge to assist the Chair which is a rotating position.

Duties And Responsibilities
Operations: Oversee and coordinate the day-to-day activities of the office to include implementation of effective operating policies, procedures, and systems; Research and prioritize incoming issues and determine an appropriate course of action, referral, and/or response; Maintain confidential files for the office; organize and archive necessary departmental, school, and university records and files; Become familiar with the Student Handbook and all other university policies and procedures; Supervise work-study student(s); Department liaison: Provide assistance to faculty related to procedures for general operations between the Counseling Department and all other University departments; Answer routine telephone, e-mail, and in-person inquiries and direct individuals to appropriate academic and business departments; Calendaring & paperwork: Develop and maintain a calendaring system, and communicate semester and annual deadlines for department, school, university, and accreditation; Prepare Travel Requests, Vouchers, Purchase Requisitions, Checks Requests and other financial documents; Prepare Schedule Entry Forms and Schedule Change Forms; Follow textbook ordering process working with faculty and bookstore as necessary; Create and maintain progress files on students (application to graduation); Assist with preparation and tracking student documentation through the approval process with confirmation of completion; Data collection and processing Take minutes at committee meetings and maintain meeting documentation including a decisions log; Work with the appropriate offices to access data as needed for reports; Assist with gathering program data for departmental review, outcomes assessment, and accreditation; Maintain regular attendance; and, Perform miscellaneous job-related duties as assigned.

Physical Demands
- Repetitive hand motions and prolonged use of computer. - Ability to see within normal parameters. - Ability to hear within normal range. - Must occasionally lift and/or move up for forty (40) pounds. - Sitting for extended periods of time. - Kneel, bend, and stoop.

Preferred Qualifications
Bachelor’s Degree. Experience in Higher Education.