Dermatology & MOHS Surgery is seeking a Pathology Administrative Assistant to help with Pathology calls and scheduling. The Pathology Result Administrative Assistant is responsible for ensuring all pathology reports are received, accurately documented, reviewed by the provider, and communicated to patients in a timely manner. This position plays a critical role in coordinating patient follow-up, scheduling recommended treatments, maintaining regulatory compliance, and ensuring no pathology results are overlooked.
Essential Duties and Responsibilities:
- Monitor incoming pathology reports daily from pathology laboratories.
- Match pathology reports to the correct patient and biopsy site.
- Upload pathology reports into the Electronic Medical Record (EMR).
- Notify the provider when pathology results are available for review.
- Document provider recommendations accurately in the EMR.
- Contact patients regarding pathology results as directed by the provider.
- Explain physician recommendations using approved scripts while maintaining patient confidentiality.
- Schedule follow-up appointments for:
- Mohs surgery
- Excision procedures
- Cryotherapy
- Electrodessication & Curettage (ED&C)
- Topical treatments
- Superficial Radiation Treatment (SRT)
- Referrals for Treatment outside the office when necessary
- Follow-up skin examinations
- Coordinate referrals with outside specialists and ensure all required records are sent.
- Track pending pathology reports to ensure all biopsies receive final results.
- Maintain a pathology tracking log to verify completion of each case.
- Send certified letters and document attempts to contact patients who cannot be reached regarding abnormal or malignant pathology results.
- Monitor patients who decline treatment and ensure informed refusal documentation is completed.
- Assist providers with pathology-related documentation and correspondence.
- Scan, upload, and organize pathology records into the patient's chart.
- Communicate with pathology laboratories regarding missing reports, amended reports, or specimen questions.
- Ensure pathology documentation meets practice policies and regulatory standards.
- Assist with quality assurance projects related to pathology tracking and patient follow-up.
Required Skills
- Strong attention to detail.
- Excellent organizational and time management skills.
- Ability to maintain strict patient confidentiality (HIPAA compliance).
- Professional telephone and communication skills.
- Ability to multitask in a fast-paced medical office.
- Strong computer and EMR experience (Modnerizing Medicine or EMA a plus)
- Knowledge of medical terminology.
- Ability to prioritize urgent pathology findings.
Preferred Qualifications
- High school diploma or GED required.
- Medical Assistant or Administrative Assistant experience preferred.
- Dermatology experience preferred but willing to train the right candidate.
- Experience with pathology result management preferred.
- Experience using Electronic Medical Records (EMR), preferably Modernizing Medicine (EMA), is a plus.
Knowledge of Dermatology Pathology (Preferred)
Familiarity with common dermatologic diagnoses including:
- Basal Cell Carcinoma (BCC)
- Squamous Cell Carcinoma (SCC)
- Melanoma
- Melanoma In Situ
- Dysplastic Nevus
- Actinic Keratosis
- Seborrheic Keratosis
- Benign Nevi
- Cysts
- Other common skin lesions
Performance Expectations
- Review pathology inbox daily.
- Ensure pathology results are addressed within established practice timeframes.
- Maintain accurate documentation with minimal errors.
- Ensure no pathology result remains unresolved.
- Provide compassionate, professional communication with patients.
- Maintain excellent attendance, reliability, and teamwork.
Work Environment
This position works in a fast-paced dermatology practice where accuracy, organization, professionalism, and timely patient follow-up are essential to delivering high-quality patient care and ensuring patient safety.
About Us
Meet Dr. Gurgen
Dr. Johnny Gurgen graduated with honors from Kean University in New Jersey before getting a medical degree from Nova Southeastern University in Ft. Lauderdale, Florida. He did his internship with a special emphasis in internal medicine before finishing his dermatology residency at Suncoast Hospital in Largo, Florida while serving as a co-chief resident.
He was awarded the Intendis Research Award and the Fifth annual North American Clinical Dermatologic Society Research Award in 2008. He was the winner of the Koprince Lecturer of the Year Award in 2009. Dr. Gurgen was also awarded the WDS Mentorship Grant in 2010 and the American Society for Dermatologic Surgery Fellowship, where he worked closely with experts in dermatology in Sydney, Australia and Monterrey, Mexico.
Dr. Gurgen has been published in multiple world-renowned dermatologists journals including the J of the American Academy of Dermatology, J of the European Academy of Dermatology, British Journal of Dermatology, Dermatologic Surgery and Cutis. He has given various poster presentations and lectures at national meetings, including the American Academy of Dermatology and the American Osteopathic College of Dermatology’s annual meetings. Apart from his scholar experience, he has been involved in giving back to the community by volunteering for various Melanoma Monday skin exams through the American Academy of Dermatology, as well as lecturing to high school students at the Progress Energy Great American Teach-in.