Description

Under limited supervision, provides advanced administrative, operational, and analytical support to the Police Department’s Uniformed Services Division. This position plays a critical role in patrol operations by supporting scheduling, payroll and overtime coordination, data analysis and reporting, contract administration, records management, and coordination with internal and external stakeholders.

Examples of Duties

• Provides administrative and operational support to the Uniformed Services Division, including correspondence, reports, agenda items, meeting coordination, and preparation of minutes; serves as a primary administrative point of contact for the Uniformed Services Division.
• Maintains patrol schedules using CrewSense and Time Clock, including daily staffing, overtime assignments, special events, off-duty work, and semiannual shift bid processes.
• Coordinates personnel changes such as promotions, transfers, and reassignments by updating schedules, evaluations, distribution lists, and organizational records; serves as liaison with Information Technology for patrol personnel moves and system access.
• Tracks, proofs, and maintains confidential personnel, evaluation, and disciplinary records.
• Utilizes law enforcement systems to analyze and prepare operational, staffing, and productivity reports, including quarterly, ad hoc, and District Attorney disposition reports.
• Administers contracted overtime agreements and supports billing, accounts payable, and other financial documentation related to patrol operations.
• Provides customer service to the public and communicates with victims of non-violent incidents regarding follow-up procedures and investigative processes.
• Works independently with minimal supervision, exercising sound judgment, discretion, and confidentiality while prioritizing workload and escalating complex or sensitive issues to command staff as appropriate.
• Performs other related duties as assigned.
• Adheres to the personnel, safety, and department policies and procedures.
• Assists other coworkers as needed.
• Performs other duties as assigned.

Minimum Qualifications

Minimum Qualifications

• High School Diploma or GED required.
• Minimum of three years of general office experience required.

• Criminal history training and certification required within six months of hire.
• Notary Public certification required or ability to obtain within six months of hire.

• Must be able to type, see, read, talk, hear, and write to perform essential duties.
• Must be able to lift boxed documents up to 52 pounds with a dolly.

Desired Qualifications

Desired Qualifications

• Prior local government and law enforcement administrative experience strongly preferred

• Knowledge of police administrative operations, scheduling, and records management.

• Knowledge of office practices and procedures, including records management and administrative workflows.
• Knowledge of budget tracking, payroll support, and financial documentation processes.
• Skilled in communication, both oral and written, including spelling, grammar, punctuation, and sentence structure.
• Skilled in typing, data entry, and computer operations with speed and accuracy.
• Skilled in using law enforcement systems and office software including Microsoft Office.
• Skilled in preparing and reviewing documents, agendas, minutes, and correspondence.
• Ability to understand and carry out oral and written directives, prioritize multiple tasks, maintain professionalism under pressure, and meet deadlines effectively.
• Ability to maintain confidentiality of sensitive information and work cooperatively with coworkers, supervisors, vendors, and citizens.

• Ability to maintain confidentiality and comply with CJIS, HIPAA, and departmental security requirements.

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