Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

The Consumer Client Experience and Business Transformation organization operates the following programs: Client Experience, Client Feedback, Complaints, Regulatory Complaints, Executive Escalations, Consumer AI and Consumer Transformation

As an Executive Assistant the individual will be responsible for managing the administrative functions for two Executives and all coordination of routines across their teams. This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Additional responsibilities include:

• Supporting management with administrative tasks

• Coordinating travel arrangements

• Processing expenses

• Gathering and reporting information relevant to/for the executives

• Complete access reviews/ARM requests as needed. 

• Support onboarding/off boarding of staff as needed. 

• Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner

The individual may also provide ad hoc limited support for 1-2 additional members of the CCE&BT leadership team.

Required Qualifications::

• 3+ years of experience providing administrative support within BAC at the senior Management level

• Able to work with confidential information

• Able to proactively look for potential conflicts or issues and resolve with little or no involvement from Executive

• Strong time management skills

• Excellent organizational skills required

• Strong communication skills, both verbal and written

• Proficiency with Microsoft CoPilot, Excel, Microsoft Word, PowerPoint, etc.

• Knowledge of Bank Systems such as Concur, Web Ex, Workday, etc.

Desired Qualifications::

• Experience in Client Experience, Transformation or Complaints

• Experience in Retail Banking

Skills:

• Adaptability

• Administrative Services

• Attention to Detail

• Collaboration

• Customer and Client Focus

• Event Planning

• Facilities Management

• Office Administration

• Oral Communications

• Planning

• Prioritization

• Problem Solving

• Recording/Organizing Information

• Research

• Written Communications

Enterprise Description:
This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.

Shift:

Hours Per Week: