Essential Duties and Responsibilities:

• Serve as the primary coordinator for the CEO and senior leadership team, managing the day-to-day operations of the Director’s Office and ensuring seamless workflow, responsiveness, and follow-through.
• Provide administrativesupport to the CEO, including managing a complex andfrequentlychanging calendar, coordinating travel, preparing meeting materials,maintainingcontacts, drafting correspondence, andanticipatingneeds and priorities.
• Draft, edit, and distribute internal and external communications on behalf of the CEO and the Director’s Office.
• Support compliance, transparency, and sound organizational practices through effective records management and application of nonprofit governance principles.
• Manage andmaintainkey organizational calendars to support leadership priorities, Board activities, and institution-wide planning.
• Coordinate andfacilitatehybrid meetings, ensuring a high-quality experience for in-person and remote participants and smooth use of digital platforms and presentation tools.
• Prepare the annual Board of Trustees meeting calendar; develop agendas and meeting materials; assemble Board packets; and record and distribute meeting minutes.
• Coordinate monthly all-staff meetings, including agenda development,logistics, and cross-departmental follow-up with senior staff.
• Capture, summarize, and distributeaccuratemeeting minutes and action items for a variety of internal and external meetings.
• Maintain the Museum’s SharePoint intranet site, including updating core documents, reviewing postings, and managing security groups and access in partnership with IT.
• Build andmaintaineffective working relationships with staff, the Board of Trustees, funders, government agencies, community organizations, and other key stakeholders.
• Develop andmaintainthe Board of Trustees website to strengthen communication, collaboration, and access to key governance resources.
• Lead information gathering and editorial coordination for major annual reports and institutional data compilations.
• Identifyand recommend process improvements, policies, and administrative practices that enhance organizational efficiency and effectiveness.
• Serve as a key point of contact for internal and external inquiries directed to the Director’s Office.
• Provide operational and project support for cross-departmental initiatives, including the public programs working group, Green Team, andSharepointuser group; schedule meetings, manage the master programs calendar, and process related invoices and contracts.
• Provide general office management support, includingmaintainingsupplies and equipment, coordinating vendor relationships, supporting onboarding-related administrative tasks, and managing donor and employee recognition correspondence.
• Support the Museum’s mission, values, and commitment to employee experience, visitor experience, community engagement, and long-term institutional relevance.
• Perform other duties as assigned.

Supervisory Responsibilities: This job has no supervisory responsibilities. 

Qualifications: To perform this role successfully, an individual must be able to carry out each essential duty effectively. The qualifications below reflect the knowledge, skills, and abilities required for the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Bachelor’s degree from an accredited four-year college or university preferred, with four to six years of progressively responsible executive support, board administration, nonprofit operations, or related experience; or an equivalent combination of education and experience. Candidates with experience in highly collaborative work environments, production management, or stage management preferred.

Language Skills: Exceptional verbal and written communication skills, with the ability to draft polished correspondence, reports, agendas, and meeting materials; read and interpret policies, procedures, and operational documents; and communicate clearly and professionally with a wide range of internal and external audiences.

Computer Skills: Advanced digital proficiency required, including strong experience with Microsoft Office (Outlook, Word, Excel, and PowerPoint), Adobe Acrobat, Zoom and Microsoft Teams, and data tracking or content management systems. Experience with SharePoint and working knowledge of Altru, other Blackbaud products, Embark, social media platforms, and basic video or graphic design tools is a plus.

Other Skills and Abilities:

• Commitment to the mission, values, and public service orientation of the San José Museum of Art.
• Exceptional interpersonal and relationship-management skills, with the ability to build trust and work effectively with Board leadership, donors, community partners, and staff at all levels.
• Knowledge of nonprofit governance, board administration, records management, and formal meeting processes; familiarity withRobert’s Rules ofOrder preferred.
• Strong organizational, planning, and project management skills, with the ability to manage multiple priorities,maintainattention to detail, and meet deadlines in a fast-paced environment.
• Demonstrated ability to handle highly confidential and sensitive information with discretion, professionalism, and sound judgment.
• Adaptability, initiative, anda strongservice orientation, with the ability to respond effectively to competing demands and shifting priorities.
• Ability to work independently, exercise good judgment, and solve problems proactively and resourcefully.

• Ability to collaborate effectively across departments and contribute to cross-functional initiatives and organizational priorities.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee works in a. professional museum office environment.

Other: Can be depended upon to report consistently to work at scheduled time and is seldom absent from work. Notifies supervisor with appropriate notice when absent. Employee can be depended upon to complete work in a timely, accurate, and thorough manner and is conscientious about assignments. Follows instructions, responds to management direction, takes responsibility for own actions, keeps commitments.