The Community Service Board of Middle Georgia is dedicated to providing those we serve with quality innovative behavioral healthcare in a recovery-based environment. CSB of Middle Georgia is recognized as a state leader in comprehensive behavioral healthcare providing integrated cost-effective services. CSB of Middle Georgia is located in Dublin, Georgia, and the agency currently serves residents of Bleckley, Dodge, Johnson, Laurens, Montgomery, Pulaski, Telfair, Treutlen, Wheeler, and Wilcox counties in Georgia; and in our Ogeechee Behavioral Health Division, serving residents of Burke, Emanuel, Glascock, Jefferson, Jenkins, and Screven counties in Georgia. We value Quality, Professionalism, Person-Centered, Recovery, Teamwork, Improvement, Accountability, Management of Practicing Information, Wellness, and Financial Stability.

Job Description: 

The Community Service Board of Middle Georgia (CSBMG) is seeking a detail-oriented and organized Unit Secretary to join our new Behavioral Health Crisis Center (BHCC) in Dublin, Georgia. This state-of-the-art, 40-bed facility includes 24 Crisis Stabilization Unit (CSU) beds and 16 Temporary Observation (TO) beds, providing comprehensive behavioral health crisis services to both voluntary and involuntary individuals in a safe, secure, and therapeutic environment.

The Unit Secretary serves as a vital administrative support role for the nursing and interdisciplinary treatment teams by ensuring accurate communication, maintaining patient records, coordinating workflow, and supporting the day-to-day operations of the nursing station. This position requires excellent organizational skills, attention to detail, and the ability to effectively communicate with clinical staff, outside facilities, and other departments.

As this is a newly established program, job duties and workflows may evolve to meet the operational needs of the Behavioral Health Crisis Center. Employees are expected to remain flexible and adaptable as processes are refined to support high-quality patient care and efficient unit operations.

LOCATION: Dublin, GA

Essential Duties and Responsibilities

• Monitor the CSP board to ensure the accuracy of patient placements, discharges, and pending reviews from outside facilities, and communicate updates to the Charge Nurse for appropriate follow-up.
• Coordinate and facilitate nurse-to-nurse and physician-to-physician reports as needed.
• Answer incoming telephone calls to the nursing stations and route calls to the appropriate staff member.
• Communicate admissions, transfers, and discharges between the Temporary Observation (TO), Crisis Stabilization Center (CSC), and Crisis Stabilization Unit (CSU) teams.
• Prepare treatment team documentation, including signature pages, laboratory results, and other required paperwork for provider review.
• Maintain accurate and current Cardex information.
• Scan completed documentation into the electronic medical record, ensuring all documents are complete and properly indexed prior to scanning.
• Maintain and update shift report documentation and submit to the Charge Nurse for final review.
• Maintain the patient waitlist and contact individuals, as directed, to confirm continued need for placement.
• Prepare and copy necessary unit documents, including PIN sheets, COVID-19 screening forms, and other operational materials.
• Maintain a clean, organized, and HIPAA-compliant nursing station, ensuring Protected Health Information (PHI) is properly secured at all times.
• Maintain copies of 1013 forms and submit required documentation to the appropriate manager.
• Monitor involuntary commitment paperwork and notify the treatment team of upcoming 1013 expiration deadlines to ensure compliance with required timeframes.
• Communicate with Food Services to provide daily census information, meal counts, and special dietary needs.
• Perform other administrative and clerical duties as assigned to support patient care and unit operations.

Here are some of the things we require:

• High School Diploma/GED Equivalent
• Valid Georgia Driver’s License
• Effective verbal and written communication skills
• Strong interpersonal skills and the ability to work effectively with diverse communities
• Ability to work independently and in collaboration with others
• Experience with Microsoft 365 Office Products
• Ability to organize, prioritize and meet deadlines accordingly

Heres What would put you over the top

• Previous administrative or secretarial experience
• Previous experience in a healthcare setting 

Benefits of Working with CSB of Middle GA:

As a member of our team, you will enjoy our total rewards package to help secure your financial future and preserve your health and well-being, including:

• Medical, Dental & Vision Plan Options!
• Generous Paid-Time Off Policy with Flexibility Companywide!
• 401(k) Plan with Company Match!
• Short- & Long-Term Disability Plans!
• Access to our Employee Assistance Program (EAP)! 
• Paid Training Time!
• Opportunities for Career Growth & Advancement!
• Paid Lunch Breaks* & So Much More! 

At this time, CSB of Middle Georgia will not sponsor a new applicant for employment authorization for this position.

*Please note that paid lunches are only for select positions that must assist individuals with eating needs at typical meal periods*

** Final pay rate will be dependent on a combination of qualifications such as experience and education. **