Job Title: Receptionist / Administrative Assistant
Location: Oceanside, CA (In-Office)
Employment Type: Full-Time

Schedule: Monday – Friday, 8:30 AM to 5:00 PM

Position Overview:
We are seeking a professional and detail-oriented Receptionist to join our growing insurance agency in Oceanside. This is a front-office role responsible for managing high call volume, providing excellent customer service, and supporting daily agency operations. The ideal candidate is organized, reliable, and comfortable working in a fast-paced environment.

Key Responsibilities:

• Answer and manage multi-line phone system, directing calls efficiently and professionally
• Greet clients and provide a positive, customer-focused experience
• Issue Certificates of Insurance accurately and in a timely manner
• Assist with basic policy servicing and administrative support
• Manage incoming and outgoing mail, email, and office communications
• Maintain organized electronic and physical filing systems
• Support agency staff with general administrative tasks

Qualifications:

• Previous receptionist or administrative experience preferred (insurance industry experience is a plus)
• Strong communication and customer service skills
• Ability to handle multiple tasks and prioritize effectively
• High level of attention to detail and accuracy
• Proficient with basic computer systems and office software
• Professional demeanor and reliable attendance
• Bilingual in Spanish is a plus

What We Offer:

• Stable, full-time position
• Monday–Friday schedule (no weekends)
• Supportive team environment
• Opportunity to grow within the insurance industry

How to Apply:
Please submit your resume along with a brief summary of your experience.