A highly responsible, confidential and professional administrative position responsible for a variety of administrative functions and duties necessary to ensure efficient flow of the Commissioner’s Office day-to-day activities. This work requires the use of considerable time management and initiative.  

Work is performed in accordance with established policies and good judgment is required in the application and execution of tasks.  

Supervision is received from the Commissioner or his/her designee.  

Bachelor’s Degree or Advanced Certification from an accredited institution in related administrative or clerical field, or a similar related field; and a minimum of five years of experience in an office, including administrative work experience, or an equivalent combination of education and experience 

OR 

Associates Degree or Certificate from an accredited institution in related administrative or clerical field; and a minimum of eight (8) years of related administrative work experience or an equivalent combination of education and experience 

FACTOR 1- KNOWLEDGE, ABILITIES AND SKILLS 

Possess a high-level of professionalism and confidentiality 

Possess exceptional organizational skills. 

Ability to exercise efficient time management 

Ability to coordinate and handle multiple tasks, meeting established deadlines 

Exceptional customer service and interpersonal communication skills  

Knowledge of principles and techniques of modern office management, procedures, practices and equipment  

Possess exceptionally efficient and effective oral and written communication skills with considerable experience and demonstrated ability to serve the public and others in a courteous and professional manner 

Knowledge of the principles and practices of office administration and clerical management.  

Ability to prepare accurate, clear, complete and concise reports. 

Ability to interpret properly and to make decision in accordance with laws, regulations and policies. 

Possess high level of computer literacy and proficiency, especially in the latest Microsoft Office Suite: Word, Excel, Outlook and PowerPoint 

Ability to read and comprehend. 

Ability to establish and maintain effective working relationship with all persons contacted, during the course of work. 

Self-motivated, with the ability to work with minimal supervision   

Excellent interpersonal relations skills; ability to work and communicate well with others across various levels of management and non-management positions, to include the private and public sector 

FACTOR 2- SUPERVISORY CONTROL: 

Work is performed independently. Difficult or unusual situations are discussed with the Commissioner for appropriate action. 

FACTOR 3- GUIDELINES: 

V.I. Codes, Acts, Policies, Regulations, Manuals 

FACTOR 4- COMPLEXITY: 

Personal judgment and initiative must be exercised. Interprets and comprehends administrative procedures, protocol, efficient office maintenance, regulations and procedures. 

FACTOR 5- SCOPE AND EFFECT: 

The purpose of this position is to assist and support the Commissioner in maintaining efficient office clerical operational flow 

FACTOR 6- PERSONAL CONTACTS: 

Communicates with industry stakeholders, community, agency heads, employees of own agency as well as various departments, via telephone, memos, and meetings, or direct contact.   

FACTOR 7- PURPOSE OF CONTACTS: 

To obtain and exchange information and to discuss issues that is pertinent to the Department. 

FACTOR 8- PHYSICAL DEMANDS: 

Frequently require light effort. 

FACTOR 9- WORK ENVIRONMENT: 

Work is performed in an air-conditioned office setting.