DescriptionThe Office of Human Resources seeks an Office Manager to join our HR team. The position provides front-line customer service, administrative support, and management of front office operations.
ResponsibilitiesAdministrative Support / Office Management
- Provides front-line customer service and manages communications from incoming phone calls, messages to the general HR e-mail accounts, and all in-person visits to the Human Resources Center to address customer service inquiries and triage services to HR team members, as appropriate
- Receives and processes all incoming HR paperwork and mail to distribute documents to the appropriate team members, route forms for approval, ensure timely distribution of outgoing mail, etc.
- Provides administrative support to HR leadership team, which includes calendaring, providing support for meetings, committees, events, etc.
- Provides administrative support to all HR functional teams during peak workload periods
- Coordinates travel arrangements and assists with travel reimbursement procedures for the HR leadership team, as needed
- Coordinates and executes purchasing for the Office of Human Resources (e.g., invoice processing, vendors, transfer vouchers, etc.) and serves as back-up for HR monthly budget reconciliations, etc.
- Maintains inventory of equipment and supplies and manages surplus of office items
- Serves as HR point of contact for all IT security audits, records retention, and reporting
- Supervises work study students, including coordination of training and weekly expectations for office/functional team support
- Manages front office logistics, operations, and coverage
- Manages general HR inquiries via e-mail and the TDX Ticketing system
HR Operations
- Completes verification of employment requests for employees and external agencies, provides documentation of separation notice requests, and responds to unemployment claim requests, including coordination of additional engagements of HR leadership team members, as needed
- Manages temporary and student hiring process in DASH, ensuring timely completion of I-9 and e-verification procedures
- Initiates criminal background checks for temporary and student hires, as appropriate
Manages employee and dependent fee waiver process, including determination of eligibility, processing of a few waiver forms, and fielding any fee waiver questions
Project and Event Management
- Manages HR service calendar, including timelines, achievement of milestones, project management, and administrative/logistical support, etc.
- Collaborates with Chancellor's Office staff to provide administrative support to the Moc’s Golden Feather Award Program, Service Awards Recognition Luncheon, Blue & Gold Memorial Event, etc.
- Provides event management and logistical support for HR services and programming, including but not limited to registrations within the K@TE learning management system (LMS), event space reservations, catering orders, management of attendance records, purchasing, event set-up and breakdown, distribution of communications, meeting coordination, etc.
The ideal candidate will demonstrate the following:
Excellent verbal and written communication skills
Working knowledge of Microsoft Office programs, including MS Word, Excel, PowerPoint, and Outlook
Excellent interpersonal and customer service skills
Strong attention to detail
Ability to multi-task in a fast-paced environment
Ability to be detail-oriented and effectively meet deadlines
Application Review
Review of applications will begin July 6, 2026, and will continue until the position is filled. Applications received by this date will receive priority consideration.
QualificationsMinimum: Requires an associate’s degree, and a minimum of three years of office/clerical experience.
Preferred: Post-secondary education is preferred, as well as experience with HRIS/payroll systems, and experience in Human Resources.
Work Location
University of Tennessee – Chattanooga, TN Campus
Compensation and Benefits
- UT Market Range: MR07
- Anticipated Hiring Range: $21.75 - $22.83 or commensurate with experience
- Find more information on the UT Market Range structure
- Find more information on UT Benefits
About University of Tennessee
The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service. UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee’s flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s largest multidisciplinary laboratory, Oak Ridge National Laboratory. The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service. UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices that attract and retain a diverse community and that support a culture where everyone matters and belongs. The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine. Apply today and join the Tennessee Volunteer community!