Essential Functions
Provide Customer Service for the Registration/Records Office Communicate daily, both orally and in writing, with students, campus personnel, instructional staff, and other organization personnel. Communicate with supervisor in a timely, factual, clear, concise, and meaningful manner. Answer questions from prospective, current, and former students and the general public as related to records and registration. Maintain the confidentiality, integrity, and security of student education records in accordance with FERPA and College policies and procedures. Direct other inquiries to the appropriate office. Image Student Files Scan documents into student files in the imaging system. Organize student files and prepare them for imaging. Use scanning equipment to image and index documents. Verify the integrity of the information. Retrieve documents from the imaging system for students and staff. Data Entry Register students for courses and process drop/add forms. Maintain student demographics by correcting and/or updating address changes, name changes, program changes, entry dates, and all other information related to student records. Prepare and Maintain Academic Transcripts Process transcript requests for current and former students. This includes locating student records and the reproduction of student transcripts via the student information system, photocopy, or digital records. Maintain the integrity of student academic records by verifying, updating, and correcting all information as directed. Operate Office Machines Operate personal computer, including printer, telephone equipment with voicemail and automatic call distribution system, copier, fax machine, document imaging system, and other equipment as assigned. Software usage includes Microsoft Office, document imaging and retrieval software, and Microsoft Outlook. Prepare, copy, and distribute printed materials. Examples of printed materials are student schedules, transcripts, reports, minutes, and other items related to Registration and Records. Work independently Work independently with little or no supervision at times. Solve problems and provide direction. Promote a Culture of Belonging Support and promote an environment of belonging where all students, faculty members, and college employees feel welcomed, valued, and empowered to contribute. Foster a community where each individual and their varied perspectives enrich the educational experience and create a safe and respectful environment. Support the College’s policies and programming related to access, fair employment, and equal opportunities for all.

Minimum Qualifications
High School graduate or GED . Minimum of two (2) years’ administrative assistant experience or one (1) year of office experience plus one (1) year of related coursework.