Purpose Of Position

Provide all administrative and secretarial duties to assist in all areas of the Code Enforcement Department. This position reports to the Code Enforcement Manager.

Essential Functions

• Provide assistance to all staff members and citizens.
• Assist supervisors on projects as needed.
• Provide all administrative and secretarial duties.
• Greet all public on phones and in person.
• Perform a variety of clerical tasks that require independent action and perform assigned duties.
• Answer phones and assist caller as necessary.
• Process all invoices, purchase orders, blanket purchase orders, direct purchase orders, travel requests, and direct payment requests. 
• Assist with budget preparation. 
• Maintain and order all office and vehicle supplies.
• Prepare and send payroll for department.
• Track employee leave and absenteeism.
• Complete all Personnel Action Forms and Personnel Requisitions.
• Maintain personnel files.
• See that all licensing is up to date annually and renewed for each officer.
• Open cases on citizen complaints and give to appropriate officer for the area.
• Review and assign cases that the department receives from the City of Tyler app and website. 
• Maintain files on all city addresses that have had code violations.  
• Pull files for officers on properties, maintain bill files for mowing of lots and lien files waiting for liens to return from county clerk.
• Assist title companies, owners, and attorneys with filing, payoffs and releasing of liens.
• Maintain information in various files on computer.
• Maintain City of Tyler document filing account with the County Clerk’s Office.
• Prepare and send payoff letters for liens.
• Create, record, and mail certified and regular mail for department. 
• Send reminder letters for weed lot bills if citizen has a payment plan set up.
• Keep up with payments received on payment plans, record payments and amount still owed.
• Keep reminders in calendar to send letters when payments are not received on payment plans and to file lien if agreement is not met.
• Sign and notarize all forms as needed for officers and other City employees.
• Dispatch officers by radio and maintain radio contact for safety concerns.
• Receive all incoming revenue for the department and send to finance for posting. 
• Post to citizen accounts in H.T.E. and remove from calendar for filing lien or prepare release of lien if paid off and close lien out if paid in full.
• Must be able to file alphabetically and work with deadlines.
• Must be able to work with minimal supervision and able to spend long hours working along in the office.
• Must be able to dispatch calls on the phone, radios, and in NexTraq as well as keep up with officers checked out at locations.

• Track employee anniversaries and birthdays.
• Gather and distribute daily mail.
• Sign for subpoenas as needed.
• Performs other related duties as assigned. 

• Must be able to use a variety of office machines and equipment including computer, calculator, fax, printer, copier, scanner, multi-line telephone, two-way radio, letter folder, etc.
• Must have a working knowledge of Microsoft Office, specifically, Excel, Word, PowerPoint, and Outlook.  
• Must be able to learn H.T.E. software and how to create cases and work orders, bills and liens.  Must be able to read GIS mapping and districts for code enforcement officers.

Minimum Qualifications

Education and Experience: High School Diploma or GED required; some college preferred. Must have at least one (1), preferably at least three (3) years of experience in an office setting. Must be able to type 35wpm net after errors and be able to provide documentation of such dated within one (1) year of application date from the East Texas Workforce Center or a licensed staffing agency.

City Of Tyler Policy

It is the policy of the City to recruit, employ and to provide compensation, promotion, and other conditions of employment without regard to race, color, religion, sex, age, national origin, disability, genetic information or status as a Vietnam era or special disabled veteran, recently separated veteran, and other protected veteran.  The City affirms that employment decisions shall be made only on the basis of a person's ability to perform the essential functions of the job. This position does require presence in the office to perform the essential functions of the job. The City shall continually review its employment practices and personnel procedures and take positive steps to assure that equality of employment opportunity in the City of Tyler, Texas is a fact as well as an ideal.

The City of Tyler will accept two years of relevant experience in place of each year of college required in the job description. Four years of relevant experience will be considered in place of an Associate's Degree, and eight years of relevant experience will be considered in place of a Bachelor's Degree. Any experience required in the Minimum qualifications is in addition to years of experience substituted for a degree.

The City of Tyler supports a policy of a drug and alcohol free workplace.  All candidates are subject to pre-employment testing, which may include, but is not limited to, Drug and Alcohol Screenings, Work Fitness Evaluation, Criminal Background Check, and Consumer Report/Credit Check.

No person under eighteen (18) years of age will be employed in any regular full-time position.
Persons under eighteen (18) years of age may be employed in temporary or regular part-time positions, if they furnish the City with a minor's release (Form 2-2) and are approved by the City Manager.

No person under eighteen (18) years of age will be employed in any position requiring the operation of a City motorized vehicle.

This posting is subject to be removed at the discretion of the department providing the position.