Job Summary

Examples of Duties

• Provides administrative support to the IT leadership;
• Manages departmental expenditures and purchasing, ensuring budgetary compliance;
• Manages and oversees IT's interdepartmental expenses, verifying computer related purchases, and software maintenance agreements;
• Provides the correct expense account when charging purchases interdepartmentally;
• Manages the organization’s copier program, including evaluating lease options, assessing departmental needs, coordinating with vendors for contract renewals and equipment maintenance/replacement, and processing invoices;
• Oversees the department's personnel activities by managing payroll changes, keeping accurate records, and supporting recruitment efforts;
• Prepares and compiles reports as requested;
• Assists and supports IT budgeting: compiling reports, tracking expenditures, and assisting with annual budget preparation and maintenance;
• Manages departmental travel requests; and
• Performs other assigned duties as required.

Minimum Qualifications

Education and Experience:

• Associate's degree or higher in public or business administration, office management, or a related field; and
• Over three (3) years of experience in providing office and administrative support to management staff; with five (5) to ten (10) years of experience preferred.
• Notary Public certification preferred but not required.

• standard administrative and clerical procedures.
• budgeting, financial, and purchasing procedures.
• contract review and renewals.
• copier lease agreements.
• vendor correspondence, oral and written.

• verbal and written communication.

• provide varied, responsible, and often confidential secretarial and office administrative assistance to department.
• operate assigned equipment, including computer equipment and various software packages including:
  • Outlook: Manage complex calendars, shared mailboxes, scheduling, and email organization. 
  • Word: Create and format professional documents, use track changes, templates, and styles. 
  • Excel: Build and maintain spreadsheets using formulas, charts, and pivot tables. 
  • PowerPoint: Develop clear, visually organized presentations for technical and leadership audiences. 
  • Teams: Coordinate virtual meetings, manage channels, share files, and support collaboration. 
  • SharePoint/OneDrive: Organize departmental files, manage permissions, and maintain document libraries.
  • Power BI: Create and maintain dashboards and reports, connect to data sources, perform basic data modeling, and present insights clearly for IT and departmental decision-making.
• work in a fast-paced, high-volume environment, organize work, set priorities, meet critical deadlines, and follow-up on assignments with minimal direction.
• work cooperatively with City officials, other employees, and the general public.
• demonstrate utilizing tact when dealing with confidential and sensitive matters.
• work safely without presenting a direct threat to self or others.

Special Requirements

Valid N.C. Driver's License

Equal Opportunity / Affirmative Action Employer