Monday to Thursday 11:00 AM to 8:00 PM & Friday 10:00 AM to 7:00 PM
Job Summary: The Logistics Office Associate 1 contributes to the efficient operation of the logistics department by providing administrative support. Logistics Office Associate 1 in this job performs a range of general and specific administrative tasks including office/clerical tasks that can be easily learned on the job such as filing, copying, and collecting documents, answering phones, ordering and distributing supplies, and data entry. It also includes warehouse/driver support such as communicating with drivers, sales, and vendors when needed, and creating, and maintaining logistics-related data and reports. Other tasks may include but are not limited to maintaining customer records, sorting, and distributing incoming/ outgoing mail, printing invoices and assembling sheets, and/or receiving phone calls.
Essential Job Functions:
Coordinate warehouse activities and assist the Logistics Manager in the daily warehouse duties.
Maintains and/or creates file or record-keeping systems. Sorts, labels, files, and retrieves documents, or other materials.
Monitors and driver-related documents and paper works which include but are not limited to DQ files, E-log, adjustment paper, and a trip report and delivery schedule. Teach first-time drivers and continuously communicate with them to improve DOT compliance.
Receives calls, takes and relays messages, responds to requests for information; provides information or directs caller to the appropriate individuals including drivers, sales, and vendors.
Responsible for daily registration activities including but not limited to printing invoices, printing assemble sheets, forwarding payment orders to the accounting department checking on payment status, and filing permanent copies.
Compiles & completes inventory, ordering, & receiving records & reviews reports for correctness; maintenance of warehouse database system; additional warehouse duties as assigned.
Organizing warehouse and work area for orderliness at all times.
Assist warehouse (receiving and assembling) operation as needed.
Creates reports for branch management as necessary.
Assisting in the counting of physical inventory.
Other duties as assigned.
Knowledge, Skills and Ability:
Organize and prioritize numerous tasks and complete them under various time constraints.
Require computer skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Outlook software, as well as other general office skills;
Knowledge of general office operation.
Data entry keyboarding skills without error at a moderate rate of speed.
Effective communication skills internally and externally via phone, email, and in person.
Ability to speak, concisely, and effectively.
Ability to listen to, and understand, information and ideas as presented verbally.
Ability to assemble, sort, and file documents.
Ability to organize and prioritize tasks to meet cut-offs.
Ability to speak, write, and read English.
About Wismettac Asian Foods
Office Associate 1 contributes to the efficient operation of a branch office and will be responsible for ensuring it by providing administrative support. The job performs a range of general and specific office/clerical tasks including but not limited to entering data, maintaining customer records, sorting and distributing incoming/outgoing mail, answering phones, and filing. This position is entry-level and works under general supervision. Because this role provides general office support, duties vary from day to day. The core of the job is ensuring that offices run efficiently and can provide excellent service to clients and customers. Ensure that each employee, customer, clients, and vendor receive outstanding customer service by providing a friendly environment which includes greeting and assisting everyone by maintaining outstanding product knowledge and all other components of customer service related to the office operation. Process Sales Orders and/or Purchase Orders using Oracle. Review sales or purchase orders and ensure that orders are processed through the order processing system without issues. Use the customer inquiry function for accounts receivable (A/R) questions and reply to customers or sales reps. Process checks and cash received from customers. Prepare payment orders for invoices from vendors and suppliers. Check inventory to determine the availability of requested merchandise. File documents according to company standard operation procedure (SOP) and able to retrieve it upon sales or customers’ request. Supports office staff, sales, and warehouse and acts as an assistant on various tasks. Organize delivery and receiving related documents and maintain logs. Have effective communication with sales associates, warehouse, and office personnel. Receive calls, takes and relay messages, and respond to requests for information: Provide information to direct the caller to the appropriate individual. Provide excellent service to customers and suppliers by communicating to expedite the resolution of problems/complaints with Corporate Finance whenever necessary. Assist with the quarterly physical inventory (PI) which may be conducted during weekends. Understand PI processes and be able to enter data without errors. Understand and follow company SOPs and know how to find necessary SOPs when needed. Reception duties include greeting and announcing visitors, accepting deliveries, etc. Perform other related duties as required.