Job Summary
The Administrative Assistant I performs stormwater licensing and permitting work under the Texas Pollutant Discharge Elimination System ( TPDES ). Receives and reviews permit applications; ensures compliance with applicable policies, administrative codes, and statutes; communicates with external and internal customers; and approves permits.

Essential Duties And Responsibilities
Addresses and resolves routine problems and provides customer service to the regulated community, consultants, and general public; answers questions about completing and submitting applications; supplies information regarding permit processing, policies, and procedures; and supports and resolves customer inquiries. Serves as a liaison between the business unit and the external client. Reviews applications for stormwater general permits, under the TPDES program for completeness, accuracy, and compliance with all applicable rules and established division procedures and guidelines; inputs permit applications and required technical data into appropriate computer applications and systems with minimal errors. Locates and interprets information from databases and systems. Accesses customer account information via computer systems and makes entries to resolve problems. Performs administrative duties for the Stormwater Processing Center; communicates and coordinates with other Texas Commission on Environmental Quality ( TCEQ ) divisions appropriately based on the functions, programs and policies of the TCEQ . Trains and mentors staff members as needed. Participates in TCEQ Central Registry maintenance and data cleanup. Tracks workload and productivity for a variety of tasks and provides monthly reports to management as applicable; assists in updating the Stormwater Processing Center’s procedures and practices. Performs other duties assigned.

Minimum Qualifications
High school diploma or equivalent and a minimum of two (2) years of experience providing secretarial or administrative support or equivalent work experience.

Preferred Qualifications
Bachelor’s degree with one (1) year complex administrative support experience or high school diploma or equivalent with five (5) years of increasingly responsible administrative, secretarial and clerical experience. Experience answering, screening, and routing phone calls and emails; helping customers with technical questions; data entry and preparing correspondence, reports, forms, and other documents.

Work Schedule
Monday-Friday; 8:00 am-5:00 pm. Hybrid eligible. Infrequent travel (i.e., annually) for activities such as job skills training or participating in institutional and client meetings and conferences. Based on funding availability, the position is available through 08/31/2027.