Job Summary

Performs secretarial duties for the Gas Department as assigned by the Supervisor. Duties include a variety of functions such as data entry, record keeping, filing, and other associated duties to relieve the supervisor of the clerical tasks associated with the section.

Essential Duties and Responsibilities and Supervision Required

1. Secretarial Functions:
   • Composes and prepares letters, schedules, notices, and other correspondence.
   • Relay’s instructions and messages.
   • Operates computer, copier, typewriter, fax machine, calculator, and other office equipment.
   • Maintains filing as required.
   • Maintains records of section operations and keeps organized files on same.
   • Answers phone for the section and directs calls to the appropriate individual within the section as required.
2. Performs specific clerical tasks or duties as required by the Supervisor.
3. Prepares reports for the Supervisor as required using common spreadsheet and/or word processing programs.
4. Performs research and collects information for the Supervisor as required for completion of reports, resolution of customer problems, etc.
5. Must be able to work overtime and during emergencies when required.
6. Assists the engineering section with creating work orders and staking sheets for projects.
7. Performs other duties as assigned by the Supervisor within the scope of this job.

Minimum Qualifications, Experience, Training, & License

1. High School graduate or GED.
2. Eighteen months to three years of experience in an office environment with an emphasis on customer service.
3. Must have a valid driver’s license.

Required Knowledge Skills Abilities

1. Ability to operate personal computers using common Microsoft programs such as Word, Excel, PowerPoint, etc.
2. Ability to learn the use of other gas industry-specific programs for data entry.
3. Proficient keyboarding (typing) skills are required.
4. Ability to set up and maintain all required filing systems.
5. Thorough knowledge of section office practices and procedures.
6. Thorough knowledge of secretarial practice and procedures.
7. Thorough knowledge of Business English, spelling, arithmetic, vocabulary, and word processing.
8. Ability to maintain effective relationships with other employees and with the public.
9. Communication skills to effectively and clearly communicate verbally with the general public, co-workers, and supervisors.
10. Thorough knowledge of proper telephone procedures.