KEY RESPONSIBILITIES AND ACCOUNTABILITIES:

• Maintain daily schedules including internal meetings, conference calls involving multiple time zones, setting video conferences, and client meetings
• Coordinate travel schedules, both domestic and international, preparing detailed itineraries prior to departure
• Prepare and submit bi-monthly accurate expense reports for senior leaders and reconcile statements using Concur. Prepare and save bi-monthly timesheets in SAP, showing utilization time allocated to each engagement
• Serve as a point of contact for external customers. Manage communications, schedule meetings, and ensure a positive customer experience
• Serve as a central point of contact for administrative inquiries
• Draft PowerPoint presentations and other business documents; must be able to build executive-level presentations utilizing PowerPoint
• Represent the organization and senior leaders to internal and external parties as required
• Handle calls for senior leaders, working with other support staff to ensure phone coverage during breaks and other periods of absence
• Support other colleagues when possible, providing timely responses to requests
• Manage cadences with teams and customers, including quarterly business reviews, agenda management, content collation, and acting as an extension of the senior leaders
• Execute special projects as needed
• Schedule and manage events: prepare and coordinate logistics for meetings, events and offsites including agenda development, materials preparation and follow up meetings
• Provide advisory executive support to multiple executives
• Proactively anticipate needs and support busy executives without waiting for direction
• Other duties as assigned

PROFESSIONAL EXPERIENCE / QUALIFICATIONS / SKILLS:

• Minimum of 8 years of relevant work experience as an executive assistant supporting senior leaders in a business environment required
• Experience supporting multiple executives required
• Demonstrated track record of sound judgment and professionalism, with the ability to work with senior-level executives across multiple business lines and regions
• High degree of interpersonal and professional savvy across varying levels of internal management, staff, clients, and associates
• High level of business acumen with the ability to make timely decisions and drive action
• Strong analytical skills and ability to translate insights into operational processes
• Ability to work independently with minimal supervision; detail-oriented, flexible with hours and responsibilities, and able to manage multiple competing deadlines
• Excellent organizational and prioritization skills
• Excellent written and verbal communication skills; customer-service focused with strong phone etiquette
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) required; advanced PowerPoint skills required. Experience with virtual collaboration platforms such as Zoom and Teams Webinar
• Experience with Concur required
• Comfortable working in a fast-paced, dynamic environment
• Must be located in CST or EST time zones