Function

A career about community-Are you a professional looking for a career where you will have a impact on the community? Do you have an interest in local government? Do you value integrity, trust, respect, accountability, creativity, collaboration? 

If you answered “yes” then the City of Hampton has an opportunity for you! Come work for Hampton, a vibrant waterfront community celebrating and embracing 400 years of history and innovation, creating an even more dynamic future! We are located in the center of the Hampton Roads region and offer lots of waterfront fun, rich and diverse history, and a vibrant restaurant scene. Hampton offers excellent benefits, career and professional development, tuition reimbursement, may include flexible and/or hybrid work opportunities, and other benefits.

If you embody the following attributes, consider joining our dynamic Community Development Department:

• Creative problem solver
• Interest in helping build communities
• Proactive self-starter
• Life-long learner
• Strong team player
• Passionate about excellent customer service
• Enjoy collaborating with other colleagues who share your passion
• Effective communicator
• Desire to impart knowledge to others
• Embracing new technology

• High school diploma or successful completion of the GED; business school training or coursework in Office Administration preferred. 
• Three (3) years of of experience in providing support and scheduling preferably within a municipal government or other service related organization, is required. 
• Requires thorough knowledge of current business practices and protocols involved in providing services and quality customer service to the public. 
• The ability to take and transcribe dictation may be required. Computer skills that include proficiency in word processing, spreadsheet and presentation software are required.
• Must possess a valid driver’s license and must have and maintain a satisfactory driving record based on the City of Hampton’s criteria.
• Must successfully pass a background check related to this position prior to any offer of employment or promotion.

• Work environment requires contact with the general public, city employees, elected officials, business executives, and representatives of municipal, state, and federal government, as well as other public and private organizations.
• Must have flexibility to work non-standard work hours when needed.
• The incumbent must exercise discretion and diplomacy when dealing with customers. Strong customer service and interpersonal skills are essential. 
• The incumbent may be considered “essential personnel” during City emergency situations or at the direction of the City Manager which may include long hours and unusual schedules.