Job Summary: Assist professionals to ensure the processes of the department are implemented effectively and efficiently to meet the needs of internal and external customers.

Qualifications:  

 Education/Training:       

High School Diploma / GED

Prefer college hours or an Associate's Degree

Experience:

At least four years of related experience

Knowledge / Skills:

Ability to build, develop, and inspire teams

Task execution (result-oriented)

Build and cultivate relationships

Excellent communication
Financial knowledge

                                
Mental Demands/Physical Demands/Environmental Factors:

Must be able to maintain emotional control under stress

Work with frequent interruptions during scheduled work

Cooperate with staff members and outside customers

Ability to multitask

Occasional travel and irregular hours

The majority of working conditions will be indoors

Major Responsibilities and Duties:

1. Assist in relieving assigned professional staff of clerical work and minor administrative and business details.
2. Screen incoming calls and correspondence, and respond independently when possible, providing callers with general information and assistance.
3. Answer and return phone calls and emails in a timely manner.
4. Maintain a positive and professional attitude towards the customer and ESC staff.
5. Greet scheduled and unscheduled visitors in a welcoming, professional manner, inform the appropriate staff member of the visitor’s needs, and conduct visitors to the appropriate individual or place.
6. Organize and maintain adequate office supplies and equipment for the department.
7. Complete the workshop cycle tasks, including monitoring and tracking online registrations for assigned workshops, processing fee payments, and maintaining virtual folders.
8. Prepare materials, including handouts, notebooks, book orders, etc.
9. Communicate regularly with assigned professionals to organize and prioritize project tasks.
10. Provide assistance as approved by the supervisor to assist other administrative assistants in the Center for Curriculum Services in order to complete projects/tasks within timelines.
11. Proof weekly time accounting for all administrative assistants.
12. Work collaboratively with all ESC staff in serving the customers of Region 7 ESC.
13. Complete Curriculum Services' monthly reports, as assigned.
14. Assist with conferences, as directed.
15. Assist with travel arrangements for supervisors and specialists.
16. Scan all department paperwork and maintain the S:drive for the Curriculum department.
17. Maintain assigned budgets.
18. Regular and reliable attendance.