Duties Summary

Provides secretarial services to the head of a major division or office, or other top level manager at the County policy level; or provides full-time administrative and support services to a board or commission; and performs other related duties as required.

Examples of Duties

• Organizes and coordinates matters that require superior's attention.
• Searches files and assembles background materials and information for the superior's action or decision.
• Summarizes and briefs materials.
• Organizes and coordinates matters that require superior's attention.
• Searches files and assembles background materials and information for the superior's action or decision.
• Summarizes and briefs materials.
• Coordinates the preparation of documents and filings and provides information to the public or others based on the knowledge of department's, board's, or commission's functions, organization, policies, regulations, or the superior's thinking and attitude.
• May take and transcribe dictation of letters, reports, and other materials.
• Screens correspondence and other materials; answers correspondence by independently composing letters, statements, or memoranda for signature of superior.
• Screens office callers and visitors.
• Sets up appointments for superior; makes confidential contacts.
• Arranges logistics for meetings; notifies appropriate parties; prepares and distributes agendas; records and transcribes minutes of meetings, conferences, and hearings.
• Answers telephone and routes calls or relays messages; receives complaints; records/takes and transcribes statements from complainants or witnesses and refers to appropriate individual(s) for action.
• Sets up, codes, and maintains files of correspondence, reports, minutes, confidential materials, and other documents.
• May supervise clerical employees.
• May assist with account record keeping; maintains inventory of equipment and supplies.
• May participate in budget preparation.
• May operate vehicle to perform work-related travel duties.
• Performs other related duties as required.

Minimum Qualification Requirements

Training and Experience:
A combination of education and experience substantially equivalent to:

• graduation from high school, and
• four (4) years of substantive clerical, stenographic, or secretarial experience.

Substitution of education for required clerical experience:  an Associates degree or higher from an accredited college or university may be substituted for lack of the required clerical experience on a year for year basis (examples: 30 college credits can be substituted for one (1) year of the required clerical experience, an Associates degree can be substituted for two (2) years of the required clerical experience, and a baccalaureate degree or higher can be substituted for four (4) years of the required clerical experience). (Scan and attach a copy of your official college transcript to be credited for the substitution of clerical experience.)

Note: Foreign transcripts must be accompanied by an official credential evaluation report to determine U.S. equivalency. (Scan and attach a copy of your official credential evaluation report to your application).

Examination:  All applicants who meet the minimum qualification requirements will be assigned a score of 70 points.  An education and experience evaluation will be conducted based on the applicant's training, education and experience as presented in the application.

Please read the minimum qualification requirements carefully.  Be certain to list all pertinent training and experience, as this may be important in determining your examination score.  It is essential that the applicant describe fully the duties and responsibilities of each position held, specify the date of each position held (from and to, month and year), and indicate the number of hours worked per week.  

Attach all required documentation (e.g. official transcript, professional license(s)/certification(s), DD-214, etc.) at the time of submitting your application. 

Note:  In-person interviews and/or further testing in Hawai'i County may be required at the discretion of the hiring department/agency.  If in-person interviews and/or further testing are required, applicants who are referred to the hiring department/agency must be available to participate in person and at their own expense at that phase of the selection process.  

Knowledge of:  office practices and procedures, filing methods and systems, grammar, spelling, and word usage, use of standard office machines, and principles and practices of supervision. 

Ability to:  type or keyboard at the rate of 40 net words per minute which applicants may be required to demonstrate by satisfactorily passing an assessment exercise at the time of interview, as applicable to specific positions, take dictation at the rate of 80 words per minute and transcribe notes accurately which applicants may be required to demonstrate by satisfactorily passing an assessment exercise at the time of interview, understand and interpret laws, ordinances, and regulations, summarize and brief materials, give and follow oral and written instructions, deal tactfully and effectively with employees and the public, and work harmoniously with others.

Physical Requirements:  Persons seeking appointment to positions in this class must meet the health and physical condition standards deemed necessary and proper to perform the essential functions of the position with or without reasonable accommodations.

Physical Effort Grouping: Light

Benefits of County employment: The County of Hawai‘i offers a competitive compensation package.  Your total compensation is comprised of your salary and a generous range of valuable benefits, subject to eligibility requirements.

• Flexible Working Arrangements:  Options may include alternate work schedules (4-10) and flexible working hours.  (Not all Departments/Agencies participate and not all positions are eligible.)    
• Vacation:  Start accruing paid vacation time immediately upon hire – up to 21 days per year.
• Sick Leave:  Start accruing paid sick leave time immediately upon hire – up to 21 days per year.
• Holidays:  The County provides 13 paid holidays per year (plus General Election Day when applicable).
• Training and Development:  The County has a variety of training and development opportunities for employees.   
• County Tuition Reimbursement Program: This scholarship program rewards employees who take the initiative to advance their education and learning.
• Public Service Loan Forgiveness (PSLF) Program:   You may be eligible for this federal program which forgives portions of federal student loans for individuals working in public service.  
• Retirement Plan:The Employees’ Retirement System is a qualified defined benefit public pension plan that provides retirement, disability, survivor and other benefits to all eligible full-time and part-time county employees in the State of Hawaii as well as their beneficiaries.
• Deferred Compensation:  Save additional money for retirement - this voluntary supplemental retirement savings plan allows for the investment of tax-deferred contributions.
• Flexible Spending Plan:  Use pre-tax dollars to pay for qualified dependent care and/or medical expenses, as well as insurance premiums.
• Health Benefit Plans:  The County of Hawai‘i offers a variety of health benefit plans for eligible employees.
• Employee Assistance Program (EAP):  This voluntary assistance program provides employees and their family members with free professional and confidential assistance in overcoming personal and work-related problems.
• Group Life Insurance:  Free life insurance policy for active employees.  
• Credit Union Membership
• Other Leaves:  You may be eligible for other leaves, including Family Leave, Funeral Leave, Leave Sharing, Military Leave, Donor Leave, Victims Protection Leave, as well as leave for Parent-Teacher Conferences, Disaster Relief, Blood Bank Donations, and Jury Duty.

All benefits are subject to eligibility requirements and change due to legislative actions and/or changes negotiated through collective bargaining.  Please check out the benefits tab for additional information.

Supplemental Information

Please scan and attach these supporting documents to your on-line application, if required:

• an official college transcript,
• a valid driver's license,
• a temporary assignment verification, 
• professional licenses, and/or
• certificates.

Veterans applying for veteran's preference points shall also scan and attach their DD-214 form and as needed, their VA claim letter to the on-line application.

ELECTRONIC NOTIFICATION TO APPLICANTS:

Please ensure that the email address and mobile phone number you provide is current, secure, and readily accessible to you.  We will not be responsible in any way if you do not receive our emails and text messages or fail to check your email box or NEOGOV account INBOX in a timely manner.  Checking your NEOGOV account INBOX daily is recommended and is the most secure method to check on notices sent to you.  This is a new feature created by our vendor, NEOGOV.
 
Please add info@governmentjobs.com to your contact list. Open your NEOGOV account using your user name and password. In the upper right hand corner of the account is your name, and under your name, click on INBOX to view all notices sent you. The notices will appear here in the INBOX even in the event you don't receive it on your cell phone, computer, or other electronic device. This is the best way to check and view all notices sent to you.
 
You will receive a confirmation email upon successfully submitting your application.  Failure to receive this confirmation email, indicates that your application was not submitted.   

APPLICATIONS MUST BE FILED ONLINE AT:
https://www.governmentjobs.com/careers/countyhawaii
 
E-mail: jobs@hawaiicounty.gov