Description

DSHS HCLA Office Manager

Location: Tumwater, WA

Make a meaningful impact in long-term care policy by embracing this thrilling opportunity. The WA Cares Fund is the first of its kind in the United States, showcasing why Washington State leads the nation in long-term care initiatives. Created by the WA State Legislature, the WA Cares Fund (WCF) offers affordable long-term care insurance coverage to all working Washingtonians. This is a rare opportunity to become one of the founding team members as we introduce the nation’s first long-term services and support social insurance program. 

DSHS’s Home & Community Living Administration (HCLA) WCF is hiring a key team member now to assist as we move toward the full implementation of the program. The innovative work that you do now will aid qualified people and their authorized representatives to apply for and access their earned benefits that help pay for daily-living activities. Your experience, knowledge, and skills make a difference.  

Join our team as an Office Manager in Tumwater, Washington. In this role, you will report to the Benefits & Customer Care (BCC) Field Operations Manager and serve as the Benefit & Customer Care team's Office Manager for the WA Cares Fund Division within HCLA.  The position provides support services for BCC operations, business requirements and services, management functions, coordination of facilities, workstation set-up and/or modification telecommunication services, wireless device services, inventory management, purchase requests and coordination of vehicle reservations.  

This position works collaboratively with the Benefits & Customer Care Administrator, and Deputy Administrator, Field Operations Manager and WA Cares regional Office Management staff to develop and improve programs, facility needs, and administrative functions for efficiency. 

  
Some of what you will do:

• Effectively plans and organizes the utilization of office space for BCC staff; coordinates with regional partners to ensure BCC staff have needed access to facilities
• Assists with coordination of equipment and office space needs for the WA Cares Imaging Unit, including assisting with coordination of any potential change of location
• Coordinates with regional partners to secure regional WA Cares Motor Pool vehicles for BCC when needed; Coordinates with BCC staff on statewide travel needs
• Coordinates and assists with the telecommunication needs of employees who utilize cell phones and landlines, which includes performing minor telephone system changes, troubleshooting with technicians and headquarters staff
• Plans and organizes the correct time to order supplies to ensure adequate supplies are on hand
• Prepare, review, and process Purchase Requests ensuring receipt of goods and services prior to payment by Consolidated Business Services (CBS)
• Plan and organize the timely completion of requests to ensure new and existing WA Cares Fund employees are set up to have proper building access, badge, furniture, phone, voicemail, cell phone, equipment and SCAN number upon first day reporting for work
• Responsible for ensuring all records are archived in accordance with the retention policies and schedules
• Provides administrative guidance and support for BCC Language Access, including acting as the BCC contact for document translation

  
Who should apply:  Professionals with…

• Bachelor’s degree in business administration or allied field

AND

• Two years’ of experience in-office in office or business management, or administrative analysis, or closely related work; additional qualifying experience may be substituted year-for-year for education

OR

• One year in state service as an Administrative Assistant 2 or equivalent or two years’ as an Administrative Assistant 1 or equivalent involving supervisory or office management responsibility

OR

• Six years’ of professional/practical experience performing demonstrated office or business management, management or administrative analysis in addition to supervising professional staff

DSHS partners with people to access support, care, and resources. 

Along with your online application, please submit:

• Current resume
• Three professional references with current contact information
• Cover letter explaining how your knowledge, skills, and abilities qualify you for this role

Questions? Please contact sharon.sterling@dshs.wa.gov or call Talent Acquisition main line (360) 725-5810 and reference job number 04412.  
     
The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protect­ed veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

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