Administrative Assistant I – Testing Center

Job Description

C1504A

Primary Purpose

The Testing Center Administrative Assistant I supports the daily operations of the Testing Center by providing administrative support, coordinating testing services, assisting students, faculty, and staff, administering and proctoring examinations, and maintaining testing security and confidentiality. This position also supervises and trains a team of approximately 7–8 student workers while helping ensure a professional, organized, and student-centered testing environment.

Budgeted Salary

$24,500

Major Responsibilities & Duties

Customer Service and Scheduling

•         Respond to inquiries in-person, via telephone, and via email regarding Testing Center services, policies, procedures, and scheduling

•         Assist students, faculty, staff, and community members in a professional and courteous manner

•         Manage the calendars of the Testing Staff using Microsoft Outlook

Budget and Purchasing

•         Manage budget for the Testing Center

•         Initiate purchase orders, order office supplies, and maintain a current inventory listing of all technological equipment

•         Review and reconcile invoices and statements with purchase orders for payment approval

Test Administration and Proctoring

•         Administer and proctor exams in accordance with instructor requirements and testing certification policies

•         Monitor testing rooms to maintain academic integrity and security of testing materials

•         Enforce Testing Center policies consistently and professionally

Supervision and Training of Student Workers

•         Schedule student work study coverage for the Testing Center

•         Oversee hiring and training of student workers in the Testing Center

•         Approval of time sheets for Testing Center work study students

•         Sort mail for proper distribution within the office and manage interdepartmental mail

•         Maintain an efficient filing system which meets the needs of the Testing Center

Reporting and Assignments

•         Track testing data for monthly reporting to Testing Coordinator

•         Promote student awareness of the Testing Center and its services through flyers, brochures, and web pages

•         Assignment of student workers to projects that aid Testing Center operations such as shredding or cleaning

Required Education, Skills, Knowledge, and Abilities

•         High school diploma or equivalent

•         Two years of increasingly responsible administrative and/or secretarial experience or other combination of education and experience

•         Ability to maintain confidentiality and professionalism

•         Experience in a variety of computer applications such as Microsoft Office (Outlook, Excel, Word, and PowerPoint), Adobe Acrobat, and Zoom with a demonstrated ability to learn and implement new applications

•         Ability to assist a wide variety of individuals using excellent interpersonal, listening, and communication skills in order to advise students

Preferred Education, Skills, Knowledge, and Abilities

•         Completion of an Associate’s or Bachelor’s degree

•         Experience working in a higher education and/or testing environment

•         Experience with testing software such as RegisterBlast

•         Experience with Banner9 or similar university systems

•         Experience supervising or training student employees

•         Experience working with a variety of traditional and non-traditional student populations

Physical Demands & Working Environment

•         Requires sitting at a desk and viewing a display screen for extended periods of time with frequent interruptions

•         Requires manual dexterity for typical office work

•         Must be able to partner with colleagues without exhibiting behavioral extremes

•         Ability to access, input, and retrieve information from a computer or other electronic device

•         Moderate lifting and carrying up to 20 pounds

•         Ability to operate a University vehicle

•         Some evening or weekend work may be required

INSTITUTION: Cameron University (www.cameron.edu) is a state-supported regional institution located in Lawton, Oklahoma, that offers undergraduate and graduate degrees. Dedicated to excellence, the university provides a wide range of economic, cultural, and educational opportunities for the betterment of all citizens. Master's-level graduate degrees are offered in business, behavioral sciences, and education; baccalaureate programs are offered in more than forty disciplines, and associate degrees are offered in many other studies. The close proximity of Fort Sill contributes to an area rich in cultural diversity and provides the opportunity for frequent cooperative efforts. The combined community of Lawton/Fort Sill has a population of more than 100,000 and is located adjacent to the picturesque Wichita Mountains Wildlife Refuge. A copy of the University’s Annual Security Report, listing crime statistics and university policies, is available by contacting the Office of Public Safety or by accessing the report online at www.cameron.edu/ops.

EEO/AA Employer/Vets/Disability