Company Information: Preiss is a leader in the ownership and management of multifamily and student housing communities nationwide. With a vast and varied national portfolio, we pride ourselves on providing an unparalleled living experience and a best-in-class investment platform. Preiss is an Equal Opportunity and LGBTQ+ friendly Employer.â

Property Name: Plato's Lofts at Randall

Essential Duties and Responsibilities:

• Administrative
  • Enter data into Tenant Database after receiving file folder from leasing agent
  • Enter data into Roommate Matching Database after receiving file folder from leasing agent
  • File folder into three different categories: New , Renewal or Transfer
  • File paperwork such as electricity bills, management contracts, folders, invoices, work orders, etc
• Organization
  • Categorize leasing files according to roommates, floorplans, furniture, etc.
• Answer phones
  • Assist in leasing phone calls such as answering questions about terms, rent amount, etc.
  • Potential resident phone calls may be forwarded to appropriate leasing consultant
  • Scan leases 
• Leasing
  • Assist leasing consultants if needed
  • DocuSign leases
  • Take tours when needed (as backup)
  • Flyer if needed (notices mostly)
  • Events will be mandatory
• Issues/ Questions (via email only)
  
  • Daily numbers/ Current Rental
  • File issues after flagging
  • Please do not make any changes to DN/CR spreadsheet
  • Please do not audit files but denote any signatures that you may have noticed with a flag
• Reception
  • Cover the reception area, if needed 

• Minimum: (1) year customer service and/or sales experience; Excellent customer service skills and ability to resolve escalated customer concerns; Understanding of Fair Housing

Education:

• Minimum: High school diploma

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete, nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.