Front Office Administrative Assistant

Elevate Your Career at UCCS\: Innovate, Inspire, and Impact in the Rockies!

Who We Are

The University of Colorado Colorado Springs (UCCS) is a premier educational institution that prides itself on academic excellence, research, and community engagement and is actively seeking a Front Office Administrative Assistant to join our team! UCCS is committed to academic excellence, professional development, and fostering an environment that supports innovation and student success.

At the base of the Rocky Mountains, Colorado Springs is captivated by its stunning landscapes, making it a paradise for nature lovers. This city is more than its scenery—a mosaic of history, arts, and a vibrant tech scene. We invite you to join a community that cherishes outdoor adventure as much as forward-thinking growth, an exceptional setting for both career and lifestyle.

Salary Range\: $40,893 - $52,765 annually. Compensation will be commensurate upon experience and qualifications. This position is Non-Exempt from the Fair Labor Standards Act (FLSA) overtime provisions.

Work Location: On-Site

Benefits at a Glance

At UCCS, our employees are our most valued asset. We're proud to offer:

• Generous Time Off\: Enjoy 22 vacation days, 10 sick days, paid parental leave, 13 recognized holidays, and provisions for bereavement, jury duty, and FAMLI Leave.
• Robust Health Coverage\: Our comprehensive medical plans cover preventative care at no cost, including a yearly mental health visit. Plus, benefit from affordable dental, vision plans, and competitive prescription drug prices.
• Financial & Retirement Benefits\: Take advantage of our health savings, flexible spending accounts, and life and disability insurance. Plan for your future with our retirement options.
• Further Your Education\: Avail twelve (12) waived credits per academic year for courses at any CU campus. We invest in your educational and professional growth.
• Wellness & More\: From wellness programs aimed at achieving your best self to various additional benefits through CU Advantage, we prioritize well-being and holistic development.
• Want to know your total compensation? Use our calculator to get the complete picture!

Summary

The Front Office Administrative Assistant will provide office support to the health, mental health, nutrition, and wellness promotion services in the UCCS Wellness Center. The Administrative Assistant II reports to the Wellness Center Office Manager. The Administrative Assistant II will not supervise other employees. However, this position will provide training and mentoring to student employees working in the Wellness Center.

Essential Functions

The duties and responsibilities of the position include, but are not limited to:

• Covering the front desk, which includes:
  • Greeting and checking in and outpatients/clients
  • Answering phone calls
  • Scheduling appointments
  • Answering questions and directing people to the proper resources.
• Managing walk in mental health and health crises and emergencies and triage to appropriates providers and clinicians for immediate care or contact emergency services based on need for immediate medical attention.
• Collecting patient/client payments, preparing tickets in Electronic Medical Record and providing walkout receipts to patients/clients.
• Collecting and entering student immunization records into student information system and assisting with immunization tracking requirements.
• Balancing charges and revenue received with electronic medical records and superbills at the end of each business day.
• Maintaining current list of office supplies and sending list of needed supplies to the office manager on a weekly basis.
• Cleaning of front office area, reception and waiting room areas to protect health and safety of students and staff.
• File maintenance and purging of inactive charts, including scanning into Electronic Medical Record system.
• Assisting providers and clinicians with contacting patients for follow ups.
• Assisting providers and clinicians with electronic medical record (EMR) issues when needed.
• Collecting patient feedback on satisfaction survey at set times throughout the year.

• Other duties as assigned.

   

Tentative Search Timeline

• Priority will be given to applications submitted by\: May 22, 2026. 
• Potential interview dates\: June 01, 2026 - June 12, 2026.
• Potential start date\: June 22, 2026.

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

In accordance with the Equal Pay for Equal Work Act, UCCS does not discriminate based on sex in our employment or compensation practices.

• Applicants must meet minimum qualifications at the time of hire.
  • Must have general clerical work experience (Substitution\: College, university, or non-correspondence business school course work appropriate to the work assignment may substitute for general experience.)
  • Experience working with Electronic Medical Record is preferred.
  • Experience working in a medical or counseling office setting is preferred.
  • Experience working in a college setting is preferred.
  • Experience working as a medical assistant in a clinical setting is preferred.

The University of Colorado Colorado Springs has implemented a misconduct history check program with respect to final candidates for specific appointments. The misconduct history check program is intended to allow UCCS to collect and review information about a candidate's conduct at their previous institutions, specifically conduct related to sexual misconduct, harassment, and/or discrimination – before making hiring decisions. All final candidates to these appointments are required to complete an Authorization to Release Information and provide contact information for their previous institutions.