Program: Suffolk | 685 Brookhaven Avenue, Bellport, NY 11713 What You’ll Do HELP USA is seeking an Administrative Assistant to provide support services for the Director of Health and Wellness Services and the social services staff at one of our shelter locations. This role is critical for ensuring that all information regarding our clients is accurately collected, maintained, and reported. Your responsibilities will include: Communicating regularly with the NYC Department of Homeless Services (Suffolk County DSS) regarding client arrivals, discharges, transfers, ineligibilities, etc., and reviewing and entering client information into the DSS SOAR system on a timely basis, ensuring completeness and accuracy. Provide support for clients with navigating various systems related to health services, including medical transportation, medical benefits, (insurance) specialist appointments, obtaining medication and other related tasks. Maintains schedule and paperwork for state required Health Screens, obtains immunization records and maintains updated information for case files. Preparing reports, presentations, and correspondence as needed using Microsoft Office applications. Collecting information for and assisting in the execution of special and on-going projects. Maintaining files in an organized, easy-to-follow manner. You’re a great fit for this role if you have: High School Diploma or equivalent required; Associate's Degree preferred. Minimum two years of administrative experience and demonstrated ability with administrative skills. Computer literacy, particularly with Microsoft Office applications, and including typing speed of 55+ words per minute. Strong organizational, interpersonal, and communication skills. Ability to handle a large volume of work with shifting priorities. Bilingual (English/Spanish) a plus.