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Hourly Range
Overview
This position will report to the Assistant Residential Operations Manager (AROM) and, as a member of the Operations Team, work closely with YC&E staff to ensure successful implementation of all participants’ on-site operation needs – including, but not limited to, residential assignments, facility coordination, custodial services, meal services, and classroom assignments. The Assistant Office Manager (AOM) is primarily responsible for assisting with oversite of the YC&E Summer Office and management of the summer staff. This includes managing the front desk and the hospitality team, owning the shared email and Salesforce work, running daily meetings, and mediating staff conflict. The AOM will assign tasks to staff daily, assist with scheduling and resolving schedule requests, and maintain an organized and professional office. This position operates as the central communication link between the YC&E staff, University departments and other summer program constituents.
Required Skills and Abilities
Ability to manage and delegate responsibilities to a staff while balancing multiple priorities and deadlines
Strong analytical skills and ability to troubleshoot problems as they arise.
Intermediate/advanced excel skills. Strong verbal and written communication skills.
Ability to provide exceptional customer service.
Ability to encourage and motivate others to work as a part of a team.
Talented problem solver, able to react quickly and have composure under pressure.
Attention to detail, advanced organizational skills, and professional appearance.
Self-starter and possess a strong work ethic.
Ability to transition easily between a wide variety of tasks throughout the day.
Ability to travel across a city campus.
Ability to lift 25 lbs.
Preferred Skills and Abilities
Job Description
Complete assignments, as requested. Required Education and Experience Will vary depending on the specific title of the position. Some undergraduate/graduate positions may specify a student of a specific degree program, field of study, etc. Required License(s) or Certification(s) Will vary depending on the specific title of the position. Physical Requirements Physical Requirements:Job Posting Date
11/25/2025Job Category
Temporary/CasualBargaining Unit
NONCompensation Grade
No GradeCompensation Grade Profile
HourlyTime Type
Full timeDuration Type
Temporary / Casual (Fixed Term)Work Model
On-siteLocation
109-111 Grove Street, New Haven, Connecticut
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
Health Requirements
Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.
Posting Disclaimer
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department.
The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.
Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).
Note
Yale University is a tobacco-free campus.