Job Purpose
Under the direction of the Chief Operating Officer, the Office Manager ensures smooth daily operations of the Waukesha office, serves as the point of contact with the building’s facilities team for matters affecting Open Sky Education’s suite and staff, provides ongoing executive administrative support to the COO, and provides as-needed administrative support to the CEO. The role also administers board-related processes, coordinates meetings and communications, maintains administrative systems, and serves as the recording/administrative point person for board agendas, minutes, and governance documentation, in alignment with organizational bylaws and requirements.
Essential Responsibilities and Competencies
Office Operations
Executive Administrative Support (COO – ongoing; CEO – as needed)
Own COO calendar with proactive sequencing, buffer times, and travel blocks; schedule standing 1:1s and leadership meetings; coordinate CEO meetings as needed. Anticipate conflicts and propose solutions.
Monitor, flag, and draft email responses for COO; prepare CEO correspondence as requested. Ensure timely acknowledgement and professional tone; maintain confidentiality.
Assemble meeting agendas, briefing packets, and pre-reads; capture decisions and action items; distribute minutes/notes; track follow-ups to completion with owners and due dates.
Maintain COO priorities list, OKRs/KPIs dash or summary, and cross-functional action logs; provide weekly status updates and reminders to stakeholders.
Create/edit slide decks, spreadsheets, memos, talking points, and board-ready materials; ensure version control and brand consistency.