JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.

• Value and Innovation : Work in an environment where employees are valued and innovation thrives.

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.

• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.

• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.

• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.

• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

• Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Job Description:

Purpose:

An intermediate level role that assists a City Council Member and serves as an assigned liaison with other city organizations and agencies, chairs or facilitates citywide Boards or committees; and negotiates and resolves sensitive issues.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Prepares and reviews written correspondence, speeches, and other informational material.

• Handles public relations and develops communications and marketing strategies.

• Manages community outreach, newsletters, emails, updates, public meetings, or public forums.

• Attends meetings and provides staff assistance during meetings and attends to needs and requests of Council.

Responsibilities - Supervisor and/or Leadership Exercised:

• None.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of public information, marketing, public relations, media relations programs.

• Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions and agencies.

• Knowledge of the principles associated with the role of meeting the necessary standards of customer service.

• Knowledge Federal, State and Local laws.

• Knowledge of city practice, policy and procedures.

• Skill in oral and written communication.

• Skill in handling multiple projects and prioritizing.

• Skill in using computers and related software.

• Skill in data analysis and problem solving.

• Skill in planning and organizing.

• Ability to interpret policies and guidelines.

• Ability to write articles for publication.

• Ability to work with frequent interruptions and changes in priorities.

• Ability to lead and train others.

• Ability to establish and maintain good working relationships with other City employees and the public.

Minimum Qualifications:

• Graduation with a Bachelor’s degree from an accredited college or university with coursework in Business Administration or Public Administration and experience in communications or public information.

• Experience may substitute for education up to a maximum of four (4) years.

Preferred Qualifications:

• Experience maintaining calendars, and coordinating staff events & meetings.

• Proficiency with Microsoft Office Suite, specifically with Word, Excel, & Outlook.

• Experience working in a fast-paced environment with competing deadlines.

Notes to Candidate:

Successful candidates will demonstrate:

• Ability to provide excellent constituent service and work effectively with high-level elected officials, leaders of city department, consultants, community partners and other staff

• Creative and critical thinking skills

• Strong communication and writing skills

• Ability to work with tight deadlines, handle multiple projects, and generate proactive solutions

• Attention to detail

• Self-starter and eager to learn

• Strong commitment to collaboration and team work

Location: Austin City Hall

Salary: $73,000 - $84,500

Background Investigation:

A criminal background investigation will be required for financial responsibilities.

The following items are required to complete the application process:

• Resume

• Cover Letter

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.