Office Manager<\/b>
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Leominster, MA (Onsite) | Full -Time | $71,000 – $90,000/year
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A leading food manufacturing company<\/b> is seeking an experienced Office Manager<\/b> to oversee HR, customer service, and accounting operations. This hands -on role ensures smooth daily administration, regulatory compliance, and coordination across multiple departments in a fast -paced production environment.
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The ideal candidate has a background in food manufacturing<\/b>, exceptional organizational and communication skills, and a proven ability to manage HR processes, customer relationships, and financial operations efficiently.
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Position Overview<\/b>
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The Office Manager<\/b> is responsible for leading administrative, human resources, and accounting activities to support business operations. This position reports directly to senior leadership and plays a critical role in maintaining efficiency, compliance, and customer satisfaction.
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Key Responsibilities<\/b>
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Human Resources & Compliance<\/b>
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Administer employee benefits, open enrollment, workers’ compensation, and leave programs.
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Manage onboarding and offboarding, including safety training and documentation.
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Maintain employee files and ensure compliance with all state and federal labor laws.
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Process payroll, manage timekeeping, and handle wage adjustments.
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Monitor employment law updates and implement policy changes.
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Support employee relations, performance management, and HR documentation.
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Customer Service & Office Administration<\/b>
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Serve as the main point of contact for customers, providing timely, professional support.
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Enter and confirm customer orders; coordinate with production and shipping to meet delivery deadlines.
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Manage order tracking, invoicing, and resolution of any discrepancies.
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Oversee office communications, mail, supplies, and vendor relationships.
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Maintain company vehicle fleet compliance and manage insurance documentation.
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Track company assets and maintain accurate records.
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Accounting Oversight & Support<\/b>
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Supervise day -to -day accounting functions and provide backup for AP/AR.
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Support monthly reconciliations, reporting, and audits.
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Assist with budgeting and cost analysis as needed.
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