Position is located at our Maspeth, New York branch office.   The main objectives of this position are to support the operations management team in a dispatching/administrative assistant role.  This position is a scheduling and administrative position and reports to the branch manager.  You will be responsible for having a strong focus on customer service/support. You will also be responsible for any other administrative tasks assigned by the branch manager.  This is a fast-paced environment servicing commercial customers. Responsibilities include• Performing triage on incoming customer calls • Scheduling service for customers as necessary • Dispatching technicians to perform service at customer sites as necessary • Answer phone calls, text or email messages • Provide customer support as necessary • Perform miscellaneous administrative tasks including typing, making copies,    mailings, record keeping, and note taking   Requirements include • Strong customer service skills • Above average typing speed • Strong grammatical and spelling skills • Competency with Microsoft Office Suite • Pleasant and professional phone manner • Neatness and organizational skills • Excellent listening and communication skills • The ability to manage multiple priorities and work in fast paced environment • A strong work ethic and professional• The ability to fit in with our culture of teamwork • An ability to quickly learn new tasks