Administrative Assistant
Servpro Team Toft
Do you thrive in a fast-paced environment where no two days are the same? Are you organized, friendly, and great at keeping things on track? Join Servpro Team Toft as Administrative Assistant and become the hub of our daily operations.
In this role, you’ll be the first point of contact for customers while also coordinating crews, managing schedules, and supporting office operations. You’ll play a critical role in helping our team respond quickly and professionally when customers need us most.
What You’ll Do
- Answer incoming calls and provide professional, empathetic customer service
- Schedule jobs and dispatch crews based on urgency, location, and availability
- Coordinate daily job assignments and adjust schedules as needed
- Perform accurate data entry and maintain job files
- Support office operations and administrative tasks
- Communicate with customers, technicians, and management to ensure smooth workflow
- Assist other departments to keep projects on track
What We’re Looking For
- High school diploma or GED required (Associate’s degree a plus)
- Previous experience in administrative, dispatching, or customer service roles preferred
- Strong computer skills and ability to learn new systems quickly
- Excellent multitasking and time management skills
- Strong attention to detail and problem-solving abilities
- Clear and professional communication skills (phone, email, and in person)
- Ability to stay calm and organized in a fast-paced, sometimes high-pressure environment
- Positive, team-oriented attitude
Benefits
Starting Day 1:
- $1,500 Referral Bonus
- 6 Paid Holidays
- PTO (up to 11 days accrued)
- On-site gym/fitness room
- Uniforms, tools, and PPE provided
After 60 Days:
- 50% Employer-paid health insurance (Blue Cross/Blue Shield)
- Dental, Vision, and Aflac options
After 6 Months:
- 401(k) with up to 4% company match
- Profit sharing
- Advancement opportunities
After 1 Year:
- $1,000 Anniversary Bonus (each year)
All offers of employment with SERVPRO of Omaha Team Toft are contingent upon the successful completion of a background check and verification of employment eligibility through the Form I-9 and electronic employment verification process.
Each SERVPRO® Franchise is Independently Owned and Operated.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.