Administrative Assistant - Workforce Program Support

 Worksite: Atlanta, GA 30315
 Pay Rate: $20.00/hour
 Schedule: Monday-Friday, 8:00 AM - 5:00 PM
 Overtime: Occasional
 Assignment Length: Through 06/30/2026
 Start Date: 05/04/2026
 Open Positions: 3

Position Overview

We are seeking a detail-oriented and highly organized Administrative Assistant to support workforce program operations and performance verification activities. This role plays a critical part in ensuring accurate documentation, compliance, and successful participant outcome tracking within WIOA and employment services programs.

The ideal candidate will have strong administrative skills, excellent communication abilities, and experience handling sensitive information while working in a fast-paced, deadline-driven environment.

Key Responsibilities

• Utilize verification sources such as The Work Number, state wage records, employer contacts, training provider records, and participant-provided documentation to confirm program outcomes
• Review and verify employment placements, wages, credentials, transcripts, and measurable skill gains (MSG) documentation
• Work closely with case managers and follow-up staff to resolve missing documents, discrepancies, and incorrect system entries
• Contact training providers to obtain required supporting documentation, including credentials, transcripts, and placement confirmations
• Support Follow-Up Specialists by completing secondary verification activities only; no initial follow-up responsibilities
• Conduct targeted outreach to participants and employers for employment verification, wage confirmation, and credential validation
• Return participant calls and inquiries within 48 hours
• Collaborate with Workforce Specialists, Follow-Up Staff, and TCSG Employment Services to gather updates relevant to WIOA performance measures
• Make referrals to employment services when additional participant support needs are identified
• Assist with administrative duties including shredding, boxing, organizing, and maintaining files

Required Qualifications

• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Excellent verbal and written communication skills for working with participants, employers, and training providers
• Ability to maintain confidentiality and comply with federal and state program regulations
• Proficiency in Microsoft Office Suite, including Excel, Outlook, and Word
• Experience working with case management systems
• Experience with WorkSource Georgia Portal is preferred
• Familiarity with local communities, workforce programs, and available employment resources is strongly preferred

Education Requirements

• High school diploma or GED required
• Associate degree or certificate in Business, Human Resources, or a related field preferred
• Four years of equivalent work experience in a related field may be considered in place of an associate degree

Ideal Backgrounds / Search Titles - Administrative Assistant, Program Coordinator, Workforce Services Specialist, Case Management Assistant, Employment Services Assistant, WIOA Program Assistant, Verification Specialist, Follow-Up Support Specialist, Human Resources Assistant, Compliance Administrative Assistant

Throughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.
 
 We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.
 
 MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.
 
 We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com 
 
 Benefits with MMC Group
 MMC offers health insurance plans for our active candidates on assignment, including:

• Medical, dental, and vision coverage
• Life and disability insurance
• Additional voluntary benefits

  Join MMC and enjoy the support of a team that values your well-being, both on and off the job!
 
 MMC strives to ensure all job postings confirm details of the position, the rate of pay, and acknowledge that medical benefits are offered.
 
 Get started on your career journey today! Apply to become a part of the MMC Team!
 
 We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.