This position is 10 hrs/week.
Job Summary
This position supports the Dementia Care Specialist and the ADRC program by providing organized, compassionate, and confidential administrative support. The role serves as a key point of contact for clients, caregivers, community partners, and staff, assisting with scheduling, maintaining accurate records, preparing correspondence and reports, coordinating meetings and educational events, and supporting data tracking and program documentation to ensure efficient program operations.
Essential Duties & Responsibilities
Update and maintain engaging, dementia-friendly program content and materials, including the Dementia Handbook and event flyers
Support marketing and outreach efforts, including newsletter content and monthly program invitations
Collect participant feedback and assist with program evaluation and reporting
Track attendance and maintain accurate participation and program data
Maintain and update dementia-related community resource and referral lists
Scan, upload, and organize memory screening records in PeerPlace to ensure compliance and accessibility
Receive training to administer Mini Mental Cognitive Screenings, flag abnormal results, and coordinate appropriate referrals (Montreal Cognitive Assessment (MoCA), Memory Clinics, or Primary Care Providers)
Key Competencies & Skills
Customer Service: Engages respectfully and professionally with clients, caregivers, volunteers, and staff; responds effectively to inquiries and service needs.
Data Management & Accuracy: Maintains accurate and timely program records, participant data, and documentation in accordance with established procedures.
Program & Administrative Support: Coordinates scheduling, prepares materials, supports meetings and events, and maintains organized program documentation to ensure efficient operations.
Technology & Systems Proficiency: Utilizes software applications and data systems, including Microsoft Office and client management platforms, to support administrative and program functions.
Communication: Conveys information clearly and professionally in both verbal and written formats; adapts messaging for internal and external audiences.
Problem Solving & Task Management: Prioritizes workload, follows established procedures, and resolves routine administrative and service-related issues independently.
Collaboration: Establishes and maintains effective working relationships with internal staff, volunteers, and community partners.
Required Education & Experience
High school diploma or equivalent.
Ability to type at least 30 words per minute, verified through a standardized keyboard test.
At least one (1) year of clerical or administrative experience, preferably in a human services or health-related setting.
Preferred Education & Experience
Associate’s degree in a clerical, administrative, or human services field.
Familiarity with PeerPlace or similar client data management software.
Physical & Work Environment Requirements
Work is performed primarily in an office setting with regular interaction with the public and team members. The position involves extensive use of computers and phones while seated at a desk for most of the workday. Periodic walking and standing are required, and occasional lifting of materials up to 10 pounds may be necessary. The role may involve travel to nutrition sites or off-site meetings and occasional support for public event setups.
Emergency Response Statement
In an effort to provide for continuity of County government and to cope with the problems of the emergency, you may be required to work during a proclaimed state of emergency, consistent with Sec. 323.14, Wis. Stats. and County emergency management plans and programs.
Equal Opportunity Statement
Door County is an equal opportunity employer. We welcome and encourage applications from all qualified individuals, regardless of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, or veteran status.
Disclaimer
The above is intended to describe the general content of the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. They may be subject to change at any time due to reasonable accommodation or other reasons.