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Secretary - Full-Time; 4301-404-N

Catholic Charities Brooklyn and Queens
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Queens, NY, USA
Apr 30, 2026
Healthcare Translation Full-Time
Secretary - Full-Time; 4301-404-N  Rockaway PROS - Far Rockaway, NY 11691 When you join the CCBQ Team, you will have an impact on the lives of many. For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. Personalized Recovery Oriented Services is a mental health recovery and rehabilitation program that helps adults pursue and maintain meaningful life goals.  Through group and individual work, participants learn skills to negotiate challenges in work, living, learning or social environments.     Why you will enjoy being part of our team:1.    Competitive Salaries and Benefits2.    Professional Development 3.    High Quality Supervision4.    Opportunities for Advancement STATEMENT OF THE JOB Our Clinics are community-based which offer a professional and welcoming environment for both clients and staff. The Clinics provide psychotherapeutic and psychopharmacological therapy, as well as individual, group, family therapy, crisis intervention, medication management, case management and collateral sessions. Our staff members follow an approach to health care that emphasizes wellness, recovery, trauma-informed care, and physical-behavioral health integration.•Verifying Medicaid coverage, collection of client fees/maintenance of fee cards, & distribution/logging of Metro cards.•Perform clerical duties for staff Psychiatrists such as pulling charts, preparing encounter forms, & making appointment reminder calls to clients.•Will perform other related duties as requested or assigned by Agency management.•Assist in support staff coverage as needed – including physical location change or phone coverage from regular scheduled program site. This may result in a schedule change due to program operating hours.   QUALIFICATIONS•    High School Diploma or GED required.•    1 year Business experience including office clerical, data entry and basic accounting required.•    Trained on CERNER/NETSMART •    Flexibility to be assigned to another program site to provide support staff coverage.•    Bilingual Spanish/English; Russian/English; Creole/English; Chinese/English; Korean/English speaking preferred.•    Must be able to occasionally lift and/or move up to 25 pounds. •     Ability to work flexible hours, including weekends, evenings according to the needs of program operation•    Able to travel to multiple locations within the five boroughs as needed. BENEFITS We offer competitive salary and excellent benefits including: •    Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually) •    Medical, •    Dental •    Vision •    Retirement Savings with Agency Match•    Transit * Flexible Spending Account •    Life insurance •    Training Series and other additional voluntary benefits. For more information on our organization, please visit our website at: www.ccbq.org EOE/AA. Apply On
About Catholic Charities Brooklyn and Queens
STATEMENT OF THE JOB The Secretary will provide the overall management of front desk including phones, staff schedules in reception book, distribution of telephone referrals, following up for missed Doctor Appointments, verifying Medicaid coverage, collection of client fees/maintenance of fee cards, & distribution/logging of Metro cards. Provides assistance to clients as they come in and performs lightweight clerical duties to the attending staff. DUTIES AND RESPONSIBILITIES ESSENTIAL FUNCTIONS: Responsible for front desk including phone, scheduling intakes, and distribution of telephone referrals. Enter all staff appointment schedules in reception desk book. Manages MD schedule and contacts all no shows, following up for missed Appointments. Monitor/maintain waiting room. General office duties including but not limited to typing, faxing copying, and filing. Perform clerical duties for staff Psychiatrists such as pulling charts, preparing encounter forms, & making appointment reminder calls to clients. Verifying Medicaid coverage, collection of client fees/maintenance of fee cards & distribution/logging of Metro cards. Maintain updated client roster. General office duties including but not limited to typing, faxing copying, and filing. OTHER DUTIES: Additional duties as needed including but not limited to functions related to implementation of computerized new billing and charting system. Available for other Support functions at the discretion of Clinical Manager and/or Staff Services Coordinator. Will perform other related duties as requested or assigned by agency management. Participates in staff and other program meetings. Special projects for Clinical Manager as needed. Provides office coverage to other CCNS programs as needed. Attends off-site meetings as requested. SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES High School Diploma or GED required. SPECIFICATIONS FOR EXPERIENCE AND TRAINING 3 years Business experience including office clerical, data entry and basic accounting required. Excellent oral & written communication skills. Excellent Computer skills; knowledgeable in Microsoft office. Excellent organizational skills. Ability to prioritize and multitask, offer feedback and constructive criticism. Bilingual/Spanish speaking preferred SPECIFICATIONS FOR PHYSICAL REQUIREMENTS Must be able to occasionally lift and/or move up to 25 pounds. Frequenting walking, sitting, talking or hearing. Occasional standing , stooping, & kneeling. Should be able to operate a computer keyboard, mouse, & office equipment. Ability to read printed materials and computer screens. Ability to work flexible hours, including weekends, evenings according to the needs of program operation.
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