ADMINISTRATIVE ASSISTANT

DonorConnect is seeking a full-time Administrative Assistant. This position provides administrative support to the organization (call handling, mail, data entry, office supplies, misc. projects), prioritizing coverage of front office duties including answering telephone calls, directing guests, monitoring common areas. This role can also support the Administration team and various departments by assisting with clerical and project-based tasks.

DonorConnect is a federally designated nonprofit community service organization dedicated to the recovery of organs and tissues to be used for life-saving transplants. Our employees help save and heal lives!

We at DonorConnect expect our employees to embody our I CARE+ values of integrity, collaboration, accountability, respect and expertise.

Under the direction of the Manager, Administration & Facilities, the position of the Administrative Assistant:

1. Assumes responsibility for reception and front office administrative duties including main business telephone line, daily staff schedule information, mail and deliveries, office equipment assistance and supplies, and assists with general organization calendar and conference room schedules.

2. Monitors stock of office supplies and places orders as needed. Maintains cleanliness of common areas such as breakrooms and meeting spaces throughout the office.

3. Provides administrative support to the Administration department and other teams, committees, or organizational programs as needed.

4. Assumes responsibility for clerical duties and other administrative support projects as needed, including generating data reports, documents, flyers, mailings, and presentations to support the team and organization. Schedules meetings and facilitates meeting management as directed, providing support with agendas, minutes and notes, following up on assignments, and project tracking.

5. Serves on and actively participates as a committee member as assigned to benefit the organization and represent the Administration team.

6. All employees are expected to be professional, polite, and positive; assume good intent, be respectful, supportive, share expertise, and facilitate team interactions. Behavior is consistent with DonorConnect I CARE + values (Integrity, Collaboration, Accountability, Respect, Expertise, and DEIB) and is reflected both inside and outside the organization.

MINIMUM QUALIFICATIONS:

Training/Education/Certification:

• High school diploma or equivalent required
• Associate's degree preferred, and/or an equivalent combination of education and relevant work experience
• Completes relevant continuous education courses approved by departmental leadership

Experience Required:

• Minimum of one to two years of customer service or administrative support experience

Knowledge/Skills/Abilities:

• Strong computer skills, including basic graphic design and Microsoft business applications
• Knowledge of and ability to use business office and phone equipment (printer/copy machine/scanner, phone, postage machine)
• Understanding of basic accounting and clerical functions
• Well organized, accurate, and attentive to detail
• Excellent communication and customer service skills
• Flexible, willingness to assist others
• Able to work well under stress
• Sensitive with the ability to maintain confidentiality
• Able to work well both independently and as a team
• Able to successfully prioritize work
• Ability to reason logically and make sound decisions, to consider alternative and diverse perspectives, to communicate effectively both orally and in writing
• Prolonged periods sitting/standing at a desk and working on a computer
• Must be able to move up to 10 pounds at times with or without reasonable accommodation

DonorConnect is a PROUD Equal Opportunity Employer who Values Diversity in Both Experience and Background!

Must be able to pass a comprehensive background check and drug screen.